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Engage your Customers and Access Great Moderation Tools Using OmniSocial Engaged from Mzinga
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Engage your Customers and Access Great Moderation Tools Using OmniSocial Engaged from Mzinga

November 02, 2012
By David Gitonga
TMCnet Contributing Writer

How about an enterprise social business platform that can be easily branded, configured and deployed in a seamless social ecosystem, and helps target audiences at a deeper level? This is what Mzinga, a popular enterprise social software solutions and services provider, hopes to deliver with its OmniSocial Engaged platform.

The platform has been created to match customers’ unique business needs while allowing enterprises to connect with target audiences and drive website traffic, amplifying customer loyalty which will hopefully result in increased customer satisfaction.

The platform allows enterprises to brand and configure the solution to match their private or public site, or simply have it integrated into existing Web environments. It can also be customized through developer APIs.

Mzinga’s (News - Alert) platform is the perfect solution for connecting fans, enthusiasts and communities, thus engaging fans and buyers to increase revenue generation opportunities.

Brands can also use OmniSocial Engaged to develop a more compelling image, accelerate innovation and increase market demand through online conversations. The platform can also help reduce support costs while enabling customer collaboration, making it a great tool for gaining customer insight to better serve buyers.

Mzinga's Alan Nugent Talks Technology and Social Intelligence from Zemoga on Vimeo (News - Alert), below.

OmniSocial Engaged is a great moderator and administration tool that integrates with existing Web properties, including Facebook (News - Alert) and many business applications. Community managers and moderators can automate content management through social analytics and reporting, keeping track of harmful content, page views, member engagement and influence – and helping enforce Terms of Service.

The platform also allows community managers to reward valuable users by assigning badges to influential and engaged members.

By taking advantage of the evolving brand marketing landscape, OmniSocial Engaged is expected to change how organizations interact with customers to build and support these established relationships.

The OmniSocial Engaged platform is available upon request here.

Edited by Braden Becker

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