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Unified communications is following a somewhat similar trajectory to mobile communications, Raymond P. Dolan, president and CEO at Sonus Networks, indicated during his keynote speech at the recent ITEXPO Austin event. That, of course, is somewhat encouraging, given that mobile has taken off like a rocket and is now a multibillion dollar industry, while many see UC as still sitting on the launch pad or having taken off, but still feeling the pull of gravity.

Sonus Networks, Inc., a company that provides SIP communication solutions, recently announced that its session border controllers (SBC) have been selected by Retarus, a provider of professional messaging solutions. Leveraging Sonus' SBCs, Retarus will be able to meet growing demand for cloud services and deliver new Internet Protocol (IP)-based services in the future.

There are numerous factors that influence telecommunications in the workforce today. Companies are forced to deal with increasingly mobile workers who want to bring their own devices to the workplace and leverage a number of different business applications. All of these desires and trends can put a tremendous strain on information technology departments, and IT managers are forced to deal with these issues and more.

Retarus just announced they have chosen Sonus Networks, Inc. to help them take advantage of the ever growing demand for cloud services. Specifically, Sonus Networks Inc., a provider of Session Initiation Protocol (SIP) communications, will provide Retarus with its session border controllers (SBCs).

TXU Energy announced that it has deployed Acme Packet solutions to deliver more secure and reliable Session Initiation Protocol (SIP) based contact center services.

When it comes to Web services, Software as a Service (SaaS) is becoming more and more ubiquitous as a delivery model. A SaaS model is easier to administer, is compatible across the board since users will all have the same version of a certain piece of software, it's easier to collaborate with and it's accessible anytime, anywhere. SaaS also gives companies an alternative to building and maintaining their own IT setup, so its lower startup costs make it attractive for businesses.

There are an ever-increasing number of applications out there for the enterprise, and with them, the near-perpetual discovery process of attempting to find the most valuable apps for the enterprise. Recently, though, certain principles have come to light that help make an enterprise mobile rollout a lot easier, and a lot more successful, for businesses overall.


Let's face it. Most decisions that companies make are designed either to make money or to save money. The biggest reasons why businesses choose to implement unified communications technology are to make workers more productive or save money on telecommunications bills. But do unified communications really save companies money, especially in this day and age of the mobile worker? Well, a recent study released by session border controller specialist Sonus Networks answers that question with a resounding "yes!"



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