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Callcentric Certifies Grandstream's Complete Line of IP Phones and ATAs

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September 07, 2012

Callcentric Certifies Grandstream's Complete Line of IP Phones and ATAs

By Jyothi Shanbhag, TMCnet Contributor

Grandstream Networks (News - Alert), a company specializing in IP voice/video telephony and IP video surveillance solutions, has revealed that its complete line of IP phones and ATAs have been certified by Callcentric, an Internet telephony service provider.

This certification allows business and residential customers worldwide using VoIP services from Callcentric to easily and confidently use any of Grandstream’s GXP Enterprise IP phones, HandyTone ATAs, IP DECT (News - Alert) Cordless Phones and GXV IP Multimedia Phones for making or receiving calls.

In addition, this new relationship between these two companies allows Grandstream customers to sign up for a free Callcentric account through Grandstream’s website in a matter of minutes, wih the ability to further place inbound/outbound calls in under half an hour.

“Callcentric clearly strives for service flexibility and customer satisfaction when its business and residential customers purchase VoIP services,” said David Li (News - Alert), CEO of Grandstream. “Certifying Grandstream’s complete line of IP phones and ATAs adds another layer of customer service by giving their customers many phone options to meet their needs. We are pleased to enter into this joint relationship to bring affordable and flexible VoIP to the desktop.”

Callcentric customers also have option to use Grandstream’s GXP Series of Enterprise SIP telephones that offers best-in-class HD audio, a comprehensive set of advanced call features, multi-language support, security protection, simplified management and automated provisioning with TR-069 or HTTPS, advanced XML customization and more. There are a variety of options to choose from, ranging from single line to executive 6-line HD phones with integrated PoE.

Stephen Irwin, VP of Operations at Callcentric explained that they found that the best way to grow is to exceed their customers’ expectations by providing a superior service/support experience. Needless to say, they strongly feel that by partnering with companies like Grandstream, they are strengthening their ability to do so.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Allison Boccamazzo

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