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Key Questions SMBs Should Consider when Selecting a VoIP SIP Phone Provider

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September 13, 2012

Key Questions SMBs Should Consider when Selecting a VoIP SIP Phone Provider

By Allison Boccamazzo, Content Producer

Looking for a reliable VoIP phone service? First, you’ll need to make sure your phones can communicate over VoIP, which in reality means using SIP technology to assign each phone to a specific address; this is exactly why having a SIP-enabled phone plays an essential part in making VoIP calls. Recently, Reuben Yonatan, owner of, blogged on TMC to provide some helpful questions for small- to medium-sized businesses (SMBs) to consider when choosing a VoIP SIP phone provider.

First, Do Some Research

Who calls you and who do you call? Do some snooping. Yonatan suggests taking a good hard look at your phone bill for the last few months or so. This will ultimately help you determine what kind of plan best suits you – either a metered or unlimited plan. He also notes that this coming to this conclusion is only half of the battle, as you must then decide whether the majority of those calls are intra-office, ingoing, outgoing or toll-free.

Adapting to VoIP Offered Features/Functionalities

How will you use these offered features, you ask? You can harness even the simplest of features such as Click-to-Dial to see a significant difference in the way VoIP can transform the way you use your SIP-enabled phone, Yonatan says. Beware of this, however, as there’s more than meets the eye. He explains that while you may have the right tools, “they aren’t any good if you don’t use them properly, or don’t even know they exist. Learn about the advanced features of VoIP, and also if you feel comfortable using them.”

Are You Ready to Change Your Mindset About the Phone (News - Alert)?

Yonatan makes a good point in that switching to SIP phones means rethinking your entire mindset about your phone. “With VoIP, a phone is no longer that thing that sits on your desk, it’s part of an integrated system that helps you stay productive all day long,” he says. Some changes users may have to consider or be flexible to adapting to are changing cell phone plans to reflect changes in usage, printing up new business cards with just one number or buying an IP phone to use at home so you can kill two birds with one stone and do business at home. Perhaps one of the most important questions is whether you can get used to calling a SIP address rather than dialing a phone number, he proposes.

Considering making the move? When it comes to the equally important question of who to turn to for reliable phone service, one SIP phone provider, Panasonic (News - Alert), has managed to maintain on top. Offering powerful yet secure phone service with a world-trusted name to back it all up, Panasonic’s VoIP SIP Cordless Phone System, for instance, serves as the perfect cordless communications solutions for SMBs. Both unintimidating and easy to use, this solution comes packed with business features, ultimately serving as a “system in a box.” You have a larger SIP endpoint deployment? That is no problem either, as this phone system works as an ideal mobility device for those requirements as well.

Click here to see for yourself why Panasonic remains on top when it comes to SIP phone solutions.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Amanda Ciccatelli

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