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ShoreTel, a provider of IP phone systems with fully integrated unified communications “UC”, has announced a series of EMEA-wide TCO training courses which will introduce the new ShoreTel (News - Alert) Online TCO Tool.

The new Online TCO Tool is powered by Alinean to channel partners in the UK, Germany, Spain, Italy, and France.

The TCO workshops will consist of local language webinars and live events and will be delivered by the local EMEA Sales Training team

The ShoreTel Online TCO Tool will employ the resources of Alinean, including its worldwide metrics database.

The tool which analyses TCO, including upfront acquisition costs, management, and support, for ShoreTel implementations, legacy TDM systems and various competing UC vendors, has been designed as an easy-to-use tool and is accessible through ShoreTel’s website.

Tom Perry, director of marketing EMEA at ShoreTel said that they view TCO as one of the key battlegrounds in the Unified Communications (News - Alert) space at the moment.

Perry explained that most vendors offered complex solutions which have a huge TCO associated with them over the life of the system. Now ShoreTel’s TCO training sessions have been designed in the form of short intensive workshops, which offer insight into how the TCO Tool determines the exact costs and business value of ShoreTel solutions compared to competitive UC deployments.

He further added that using the online TCO Tool, their partners could now meet the financial decision-making requirements of their customers quickly and effectively.