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As new voice-over-IP has been around for few years and it is becoming very popular in both the industrial and scientific communities. It is only owing to the widespread availability of broadband access, presence of multitude of VoIP service providers.

Engine, Australia’s broadband telephony company, in collaboration with the Australian Association of Practice Managers (AAPM), is offering member Medical Practices a complete VoIP telephony package to lower operating costs and assist AAPM members to improve the way they do business and communicate with customers.

The service, being offered to the AAPM membership of 1,700 medical centres and practices across the country, is expected to reduce telephony expenditure by up to 50 percent. Leveraging engin’s advanced Hosted PBX (News - Alert) Phone Systems, the deal includes a tailored phone plan and the incentive of free line rental for the first three months.

Jack McKeon, head of Business Markets at engin said that as a national representative body, the AAPM can readily define the common business processes of its members and the collaboration between engin and AAPM now provides Australian medical practices with a fine-tuned, advanced phone system while helping them to boost profits. engin’s ePBX is ideal for small to medium businesses and ensures premium call quality and reliability. It has full scalability for business growth, multiple office locations and remote workers; number portability; and redundancy and disaster recovery capabilities.

At no extra charge, doctors and staff can transfer calls and access voicemail; and faxes and voicemails can be received via email. Larger practice conglomerates are able to act as one site. Practice managers are also able to monitor usage. Jack McKeon said that the set up costs for a typical medical practice with eight staff, supplied with eight VoIP handsets, is approximately $2,000. The cost to set up a hosted ePBX is significantly lower than an onsite PABX phone system as the hosted service removes the need for onsite technical support or upgrades. AAPM members will have the choice of either a Hosted PBX or SIP Trunking option.