TMCnews Featured Article

my1voice, the feature-rich virtual phone service for small business, has announced the availability of voicemail transcription. The service takes incoming voicemail messages and converts them to text, allowing customers to quickly read voicemails at any time or place. The service is available to all my1voice customers at no additional cost.

Steve Adams (News - Alert), vice president of marketing for Protus, the provider of my1voice, said, “Small business owners often spend quite a bit of time in meetings or outside the office. It’s not always convenient to listen to voicemails, especially when they have several waiting. Small business owners often spend quite a bit of time in meetings or outside the office. It’s not always convenient to listen to voicemails, especially when they have several waiting. Our new voicemail to text service saves small businesses a tremendous amount of time by allowing them to quickly scan the contents of voicemails wherever they may be, helping them prioritize messages that need to be acted on right away in order to maximize their productivity.”

The voicemail transcription enables my1voice (News - Alert) customers to have voicemail messages converted to text and sent to them via text message (SMS), email, or both. Customers can then read their messages in a fraction of the time it takes to listen to them. These real-time text messages can also be shared with co-workers, as well as stored and indexed for future reference.

Recently, my1voice was in news when Protus, the provider of my1voice added enhancements providing the service cost effective and similar to the ones used by large corporate houses. The service enables small businesses to select their caller ID to display the my1voice extension to the caller before answering a call.

Sujata Garud is a TMCnet freelancer with three years of writing/editing experience and two years of market research experience. As an editor she has covered the IT, electronics, banking, pharma, construction, mining and healthcare industries. To see more of her articles, please visit her columnist page.

Edited by Stefania Viscusi