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SimpleSignal Intros New Voicemail-to-Text Service

TMCnews Featured Article


September 17, 2008

SimpleSignal Intros New Voicemail-to-Text Service

By Raju Shanbhag, TMCnet Contributor


In a bid to allow small and medium businesses (SMBs) to more easily manage their voicemail messages by reading them, SimpleSignal (News - Alert), a provider of hosted telephone systems for businesses, has announced a new voicemail-to-text service called SimpleScribe. A white label version of the SimpleScribe voicemail-to-text service is immediately available for channel partners, which is built on GotVoice (News - Alert) technology.

 
Apart from converting voice messages into text, the new SimpleScribe service delivers them via email too. Saving time from having to listen to lengthy voice messages, SMBs can quickly review their voicemail at a glance and send voicemails to a user's email inbox as MP3 or WAV file attachments.
 
Partnering with GotVoice to create SimpleScribe, SimpleSignal's voicemail-to-text technology works with nearly all major mobile and home phone carriers.
 
Without the need for hardware upgrades or resource commitment from IT departments, SimpleScribe scales to thousands of users and allows them to forward messages to coworkers via email; use the service for both mobile and landline phones; receive voicemail as text and digital audio in their email inbox; and archive all voicemail text and audio files for easy retrieval.
 
Combining feature-rich hosted PBX (News - Alert) with hosted Microsoft Exchange 2007, and SimpleSignal for Salesforce, which adds calling features to the popular CRM application, SimpleScribe follows the introduction of SimpleSignal's SimplyMobile unified communications solution.
 
“Let's be honest: Voicemail sucks. It's just faster to read your voicemails,” said Dave Gilbert, president of SimpleSignal. “SimpleScribe - combined with the single number that rings multiple phones capabilities of our hosted VoIP solution - is ideal for fast companies and mobile workers who want to avoid the time sinkhole of listening to long messages and having to jot down notes.”
 
 
Learn more about SimpleSignal at INTERNET TELEPHONY Conference & EXPO — the biggest and most comprehensive IP communications event of the year. Visit SimpleSignal at booth #642 in the exhibit hall.
 

Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju's articles, please visit his columnist page.

Edited by Stefania Viscusi







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