InvestLink Technologies, a software developer for Third Part Administrators (TPAs), has chosen M5's hosted VoIP phone system for all locations serving staff in New York, Massachusetts, Texas and Tennessee.
InvestLink (News - Alert) markets an open architecture called TSM.Net, which a browser-based recordkeeping, information processing, and administration product specially designed for the Defined Contribution industry. It is a Microsoft (News - Alert) .NET based platform delivered in an Application Services Platform (ASP model) that handles all types of DC plans. The technology is sold to pension administrators as a hosted ASP 401k administration and training product.
M5 Networks is a company that makes business phone communications easier through its “Voice as a Service” model.
"We are a technology company and so is M5, so it is a joy to work with them,” said Tim Slavin (News - Alert), chief executive officer at InvestLink.
“They understand our needs and deliver them. The support we receive is responsive and knowledgeable. We have real-time data and metrics that help us analyze our business, and in just a month we've seen significant cost savings," added Slavin.
M5 Networks (News - Alert) delivery model facilitates the rapid deployment of advanced phone system functionality that drives a consistent voice experience. As an Internet-based application, M5's voice platform frees all voice-related data and commands to mash with other applications, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness.
M5 Networks' solution is chosen by InvestLink for Salesforce integration and its hosted VoIP solution which will now allow executives at InvestLink to totally transform their business power. They will utilize M5 Scribe to transcribe all voicemail messages.
Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.
Edited by Stefania Viscusi