President Barack Obama’s executive appointments – such as to the Federal Communications Commission and installing a new national chief technology officer – are helping the technology industry by bringing an increased focus, according to a Washington, D.C.-based attorney who works with companies involved in the infrastructure supporting the Internet and those that create and distribute products and services electronically.
David Snead, of W. David Snead, P.C. told TMC President Rich Tehrani (News - Alert) in an interview, printed in full below, that Obama’s appointments – along with his tendency, so far, to resist regulation – is helping the technology markets.
“If this continues, this is likely the best outcome from any administration – regardless of party,” Snead said.
That’s a big “if,” of course, and it’s extremely early in Obama’s administration, but Snead’s point is well-taken.
The attorney – who will deliver a talk during ITEXPO West in September on strategies for addressing laws attempting to regulate SPAM, privacy, use of intellectual property, and terrorism – also talked to Tehrani about his presentation.
“I will present clear and concise strategies that will allow attendees to begin to comply with complex laws in multiple jurisdictions,” Snead told Tehrani. “Any company whose products are used in more than one state or country should come away with tools they can use immediately to drive down their compliance issues.”
Their full exchange follows.
Rich Tehrani: What has the economic crisis taught you, and how has it changed your customers?
David Snead (pictured left): This is not my first recession, but it is the most severe. As always, it has taught me to be sensitive to costs, and to find new and innovative ways to provide legal services to clients. For my customers, most have explored new markets and opportunities, and have focused on helping their customers survive, even if it means downgrading a service. As always, clients have had to deal with bankruptcies.
RT: How is this down economy affecting your decisions to reinvest in your company or market, if at all? Where will you invest?
DS: I’m reinvesting in outsourced support.
RT: What’s the strongest segment in the communications industry?
DS: Diversified services.
RT: With the rise of smartphones and netbooks, many wireless technologies, such as WiFi (News - Alert), appear to be poised for rapid growth. For example, we’re seeing more and more airlines add in-flight WiFi. In general, how widespread should WiFi be, in your view?
DS: While no “standard” technology is perfect, it is good that the market has settled on one type of wireless standard. WiFi should be ubiquitous, and a cost of doing business – not a new profit center.
RT: Which nation or region of the world will present the largest opportunity for your company in 2009/10?
RT: In what ways is President Barack Obama helping or hindering the technology markets? What more can he do?
DS: President Obama is putting an increased focus on technology with his executive appointments. This is helping the technology markets. He is also resisting the urge to regulate. If this continues, this is likely the best outcome from any administration – regardless of party.
RT: What device or devices do you use, and what do you wish you used?
PC and smart phone. I don’t need much else.
RT: What has the iPhone 3G taught us? I know it’s very new, but what about the Palm Pre? What are we learning from the smartphones based on the open source Google Android (News - Alert) platform?
DS: The new generation of smartphones have taught us that people are willing to pay for content that is new, and can be used. They are also willing to pay for technology that enhances, rather than complicates, their lives.
RT: I understand you are speaking during ITEXPO West, to be held Sept. 1 to 3 in Los Angeles. Describe your talk and tell us what companies or people should attend.
DS: I will present clear and concise strategies that will allow attendees to begin to comply with complex laws in multiple jurisdictions. Any company whose products are used in more than one state or country should come away with tools they can use immediately to drive down their compliance issues.
RT: Why should customers choose your company’s solutions? How do they justify the expense to management?
DS: I provide targeted legal advice, on a holistic basis – rather than as a firefighter. My advice is designed to help companies squeeze legal costs, and administrative friction costs, from their business.
Meet David Snead at ITEXPO West — the biggest and most comprehensive IP communications event of the year. ITEXPO (News - Alert) West will take place in Los Angeles, Sept. 1 to 3, 2009, featuring three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Don’t wait. Register now!
Michael Dinan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Michael's articles, please visit his columnist page.
Edited by Michael Dinan