While smartphones continue to grow in popularity, with Apple’s iPhone likely taking the reign as the device of choice over Nokia, no single company will be the dominant leader, according to Alex Ferdman, president, Telinta, Inc., a hosted VoIP platform provider.
Ferdman recently shared his thoughts about smartphones and the rise of high-definition Voice over IP with TMC CEO Rich Tehrani (News - Alert). In discussion HD VoIP, Ferdman said competition will remain fierce.
“Natural competition between the VoIP vendors will drive technologies such as HD VoIP into the mainstream in several years,” Ferdman told Tehrani in an interview, printed in full below. “Of course, device compatibility and interoperability will present a significant challenge.”
Ferdman, whose company will be exhibiting in booth 624 at ITEXPO East 2010 next week, also predicted that the telecom industry would expand, thanks to increased demand from developing countries. Other areas targeted for growth include biotechnology and semiconductor equipment manufacturing, he said.
The full exchange follows.
Rich Tehrani: Smartphones continue to rise, find their ways into offices and homes alike. Who will dominate that market and why?
Alex Ferdman (pictured below): I believe that while Apple’s iPhone may eventually take over Nokia’s lead in the smartphone business, no single company will eventually achieve clear dominance. As more and more companies enter the competition, every phone will become a smartphone, with different companies going after different market segments.
RT: We hear more and more about high-definition voice features in IP communications products and services. What is going to drive wideband audio and HD VoIP into the mainstream market? How long will it take?
Natural competition between the VoIP vendors will drive technologies such as HD VoIP into the mainstream in several years. Of course, device compatibility and interoperability will present a significant challenge.
Telinta is well prepared for this future competition by enabling our customer to transparently pass wideband and HD traffic. This helps VoIP providers make decisions that are right for their business now and be prepared for the future.
RT: What’s the most innovative product that’s going to hit the market in 2010, from a company other than your own?
PortaSwitch MR21 by PortaOne (News - Alert) will be such a product. With dramatically increased system performance, simplified management of large-scale PortaSwitch deployments, and a new method of expanding sales activities, MR21 will offer many innovative solutions to its customers.
RT: We entered 2009 in a recession and now we’re seeing signs of the economy picking up. How did the slow economy affect demand for your products and services and what are you anticipating in 2010?
In short, the demand for Telinta products and services did not diminish in 2009. While some of our customers appeared to have been affected by the economy, we signed up many new customers, and our revenue was greater than in 2008. We anticipate the continuation of Telinta growth in 2010.
RT: President Barack Obama has been in office for nearly a year. What has surprised you, whether a pleasant surprise or disappointment, about his presidency, policies and administration?
I was surprised by the speed with which the $787 billion economic stimulus package was passed. I believe that this action prevented a much deeper economic downturn than the one we witnessed, and will contribute to the rebound in 2010.
RT: If you were president of the United States, what tech-friendly policies would you enact?
If I were the president of the United States, I would create sufficient incentives to ensure that US does not fall behind other countries in the available speed of Internet connectivity. I would also ensure that technical innovation and competition continue to thrive by disallowing the formation of monopolies via giant company mergers.
I would influence the FCC (News - Alert) to curtail the expansion of the Communications Assistance for Law Enforcement Act as it applies to the broadband and VoIP services, as forcing full compliance threatens privacy and innovation.
RT: What are some of the areas of market growth in the next few years?
While the worldwide telecom spending has declined in 2009, the projected spending is forecast to grow by over 3 percent in 2010. In the next few years, I expect to see the expansion of the telecom industry, driven in part by increased demand in the developing countries.
Some other areas which I expect to expand in the next several years are biotechnology and semiconductor equipment manufacturing.
RT: I understand you are exhibiting Jan. 20 to 22 at ITEXPO East 2010 in Miami. What will you show there? Describe the companies or people who should come to your exhibit.
At the ITEXPO (News - Alert), Telinta will exhibit a full suite of profitable telecommunication solutions, which can be purchased as a bundle or a la carte. We will showcase our Hosted PortaSwitch VoIP whole traffic exchange, PIN/PINLESS calling cards, Telinta’s fully branded call shop solution, SMS, WEB, and e-mail callback service, business and residential VoIP telephony, virtual phone number and call forwarding.
Our clients range from small start-ups to large leading VoIP wholesale carriers, business and residential service providers, calling card and call shop operators, international call forwarding, PC-to-Phone (News - Alert), and call back companies.
RT: Why should customers choose your company’s solutions? How do they justify the expense to management?
At Telinta, we engineered our processes around our customer’s business needs, so we can provide a better overall interaction and experience than anyone else in the hosted VoIP industry.
We provide a complete and proven out-of-the-box VoIP platform together with always-available expert around the clock technical staff. Working with Telinta enables our customers to avoid capital investments while achieving rapid growth and development.
Most importantly, our customers can rely on a company with a proven track record of helping its clients achieve profit in real world business, regardless of the state of worldwide economy. We understand the client’s needs and potential pitfalls of this industry. We strongly believe that we help our clients achieve profitability and long-term stability.
RT: Please give me one outrageous prediction pertaining to our markets for 2010.
The S&P 500 will surpass 1600 as the economy rapidly expands in 2010.
To find out more about Telinta, visit the company at ITEXPO East 2010. To be held Jan. 20 to 22 in Miami, ITEXPO is the world’s premier IP communications event. Visit Telinta in 624 on the show floor. Don’t wait. Register now.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney