In Store Solutions reportedly
announced that it has unveiled FREETALK Connect, a communications system designed to help small- and medium-size business owners get Skype (
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Alert) calls from supported office phones.
Companies will be able to make free Skype-to-Skype calls using FREETALK Connect with more than 520 million registered Skype users who can view and manage Skype contact lists using supported office phones.
Users of the service can also receive inbound voice calls from users of Skype globally via the FREETALK Connect. They will also be able to participate in the Skype for SIP open beta. This will help users benefit from Skype’s low-cost global calling rates for calls to landline or mobile phones from desktop phones, said In Store Solutions officials.
The FREETALK Connect allows small business users to start using the service with easy set-up without any training. Supported telephones are plugged into the company’s network and the FREETALK Connect auto-detects and configures them.
An onscreen wizard guides the customer based on some business-related questions that enables easy configuration of the company’s communication system.
“Simply put, this product enables Skype calls from every employee’s desktop phone or handset in a small business, and it gives business owners all of the advantages of Skype’s low-cost global calling rates and free Skype-to-Skype calls,” said Andrew Hansen, FREETALK’s manager for B2B operations. “This quickly adds up to incredible savings.”
The service is designed for offices which employ between two to 50 users. FREETALK Connect offers unified communications functionality including Find Me, Follow Me; a unified voice mailbox; automated attendant and auto call distribution. It also has intelligent routing capabilities.
Incoming Skype calls as well as calls over SIP, the PSTN and IAX2 can be routed by the FREETALK Connect to any local or remote Skype user, SIP endpoint, analog or mobile phone.
“FREETALK and Skype are dedicated to developing solutions that break new ground, like the FREETALK Connect,” said Perry Teevens (
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Alert), director of business development and strategic partnerships for the Skype for Business team.
Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.
Edited by Marisa Torrieri