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Info Directions, a provider of operations and billing software for the convergent communications market, has stated that wireless voice and data services provider Mitel (News - Alert) has launched a mobile service on CostGuard OSS/BSS.

According to Info Directions, their CostGuard is not just a telecom billing software but a comprehensive, scalable and reliable platform for creating and selling products, caring for customers, and collecting revenue. With CostGuard's wireline, mobile, next-gen, and convergent editions, service providers can capture significant bottom-line benefits with any business model.

Mitel is a client of Info Directions (News - Alert) and offer its services specifically designed for use by corporate customers to help them take control of their network and wireless service expenditures and provides a single point of accountability for customer care and support. With CostGuard, Mitel has an all-in-one solution that creates visibility into each client’s communications needs.

Jon Brinton, president of Mitel NetSolutions has commented that a bundled service platform simplifies support and billing for their clients and gives them the ability to manage their wireline and wireless networks from the perspective of one integrated service. CostGuard has given them the ability to deliver a comprehensive communications solution for their clients so that they are able to secure the savings, reliability, and flexibility that is so crucial to an enterprise network.

Donald Culeton, president and CEO of Info Directions added that as their long-standing client Mitel has continued to evolve and grow its business. For progressive, service-focused organizations like Mitel, CostGuard’s ability to support a convergent business model is aligned with the vision that communications service providers need to have in order to remain competitive in today’s market.

Info Directions has claimed that their CostGuard has the flexibility to support diverse business models and will cater to the Mitel Mobile service’s need to leverage growth opportunities.