Business VoIP

NeoPhonetics (News - Alert), a telephony provider that designs custom VoIP systems for enterprises, has teamed with Polycom Inc. to introduce a new Remote VoIP Network Readiness Assessment tool from Apparent Networks (News - Alert) - AppCritical Remote Network Assessment (RNA).

 

NeoPhonetics has so far used AppCritical RNA in situations such as pre-qualifying customer networks as VoIP ready; diagnosing network issues in complex integration projects, validating network design and implementation work for meeting voice transmission standards and lead generation for large VoIP installation projects.

 

With AppCritical RNA, NeoPhonetics can quickly determine whether an enterprise customer is ready for a VoIP deployment, identify the exact cause and location of issues on the network, and fix problems.

 

"Through our partnership with NeoPhonetics, businesses now have a solution to address the largest hurdle to date in implementing rapid, high-quality VoIP systems - network readiness problems," said Charles Wiseman, Polycom (News - Alert) director of Global Services Marketing. "We knew AppCritical would have a wide variety of applications and NeoPhonetics has proven its value in many situations."

 

AppCritical RNA delivers an easy-to-understand report on basic connectivity, latency and voice traffic issues associated with managing voice packets on a data network. Every report delivered to NeoPhonetics' customers is custom designed by internal engineering staff to address the unique needs and issues associated with each customer's network. The entire network assessment process happens without sending staff to customer sites.

 

"The AppCritical RNA tool fits nicely into NeoPhonetics' long-term strategy to deliver rapid, customized, high availability and easy-to-manage VoIP systems worldwide," said Chad Agate (News - Alert), CEO of NeoPhonetics. "We continue to make significant strides toward our goal to deliver customized VoIP IP PBX (News - Alert) systems worldwide within 96 hours of customer engagement. This tool is our rapid, cost-effective network qualification, diagnostic, quality control and network certification answer."