Allworx, the small-to-medium business phone and network solutions company, today announced at the Internet Telephony (News - Alert) Conference and Expo the new Allworx 9200 phone series, which consists of the top-of-the-line 9212, and the affordable 9202 IP-phones.

The new high-end phones from the New York-based outfit is expected to complement its popular 9112 and 9102 phones, and offer customers a broader set of features with a sleek and intuitive design and the highest fidelity audio available without requiring extended protocols.

The Allworx (News - Alert) 9200 series is designed to bring a new level of simplicity and ease-of-use to the SMB market. Common calling functions that are used on a day-to-day basis (such as checking messages, conferencing functions, and moving calls via hold, redial and transfer) are now accessible via one-touch programmable keys. The 9212 supports up to 12 call appearances and the 9202 supports up to two call appearances. Both phones are able to distinguish between different calls via unique ring tones and monitor multiple voicemail boxes.

“With the 9200 and existing 9100 series phones, we're delivering functionality that enables our phones to behave like a key system, PBX

system, or a mix of the two,” said George Daddis (News - Alert), President of Allworx. “Whether calls come through CO lines, T-1/PRI or the Internet, we're able to provide true key system line appearances, enabling the type of call management functionality that SMBs have been using for years.”

Daddis, speaking at the ITEXPO (News - Alert) today, also noted the phone’s presence management has also been simplified via one touch day and night modes, and every Allworx phone supports the Allworx “Follow-Me-Anywhere” call routing

procedures, allowing calls to be easily routed to multiple extensions, locations, or users, depending on their schedules and physical locations.

Further, Gaddis explained, with full integration of cell phones in Allworx systems, users can “be everywhere” and still be in touch with their business.

In addition, he 9200 series of phones includes a Hi-Fidelity Voice Handset with new static and interference-eliminating capabilities that provide audio with extraordinary warmth and depth. This advance in sound technology by Allworx delivers a true ‘face-to-face' experience that provides the utmost in voice quality.

Every feature in the 9200 phone series is accessible in a simple and straightforward fashion, with minimal programming required. Much like their predecessors, the 9200 series features a plug and play set up enabling remote users access to every feature regardless of whether they set their phone up in the office, at home, or anywhere on the road.

The flagship Allworx 9212 IP

phone is designed for executives who receive a high volume of calls. It includes a built-in RJ-11 headset port, a hi-fidelity speakerphone, a significantly wider display screen, and four dynamic soft keys that guide users through all of the features and functions. The Allworx 9202 IP phone offers the same hi-fidelity handset and VoIP

capabilities, but comes in a compact design and a price point targeted towards users with a smaller volume of calls. Both phones complement each other in a way that helps resellers meet the communications needs - and the budgets – of their SMB customers.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.

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