Business VoIP

Jaduka (News - Alert), a vendor of Web-integrated communication technologies, has added audio conferencing to its Web Services application programming interface to improve its spontaneous collaboration and productivity capabilities.

 

Users can automate “communication-dependent decision making” within their workflows, according to company officials.

 

According to Jack Rynes, president of Jaduka, the company “turned traditional conferencing on its head and thought of it as a programming tool. Now, when companies require cross-functional input to resolve critical operational issues, the event itself can trigger simultaneous out-dialing to the necessary team members.”

 

The new Jaduka Conferencing API can also be used to customize enterprise-specific features into traditional audio conferencing applications and create value-added services for existing intranet, CRM, and sales force automation tools, company officials say.

 

New conferencing methods include Online Moderator Controls that let users set up and manage conferences from a Web page in real time. Other hooks are in place for monitoring call progress, recharging and adding minutes to an account, viewing call records and account history, and 24/7 reservationless access.

 

By using standard HTTP and SOAP interfaces, Jaduka allows developers to program in several environments — such as, Java, Perl, Visual Studio, .NET (News - Alert), or PHP — “thereby saving valuable development time and money.”

 

Last month, Jaduka hired Brian Haverty as vice president of Business Development.

 

Haverty’s role incorporates the expansion of Jaduka’s customer base, and fostering relationships with enterprise clients, in the long-term, according to TMCnet’s Calvin Azuri. He “brings a wealth of experience to the company, as he has about 20 years of international business expertise, in the related field of supplying Fortune 500 companies in the United States and Europe,” Azuri reported.