Business VoIP

The Licensing Agency (TLA), a marketing agency specializing in promoting customers through the creative use of digital content, has replaced its existing telephone system with GoHello’s (News - Alert) ALLmobile telephony.

 

TLA’s existing telephone system was expensive, clumsy, unreliable and increasingly hard to manage and thus they searched for a solution that would keep overheads down, required little or no management and enabled its employees to be available both in the office and when traveling or working from home.

 

GoHello offered TLA several benefits such as an ‘always available’, ALLmobile telephony solution; significant cost savings; advanced functionality and much more flexibility; reliability that couldn’t be achieved with VoIP; a system that could be setup in-house without any expensive telecoms engineers or support contracts; and a monthly fee per user, with no tie-ins.

 

Noting that telephony is critical to the success of their company, Denis Huré, CEO of TLA, said that GoHello has enabled an easy to use mobile service, which their employees love and requires no technical expertise or understanding. Huré recommends GoHello’s ALLmobile telephony to anyone wanting to move away from the restrictions and complications of a fixed-line phone system.

 

After transferring its existing 0208 switchboard number to GoHello, TLA setup each employee with an extension of their own. The company explained that when TLA’s receptionist is available, she routes calls directly to employee mobiles at no cost and when she’s not available, calls are routed via an automated voice menu. Additionally, callers have the facility to use each employee’s individual extension to reach them directly on their mobile.

 

As GoHello is ALLmobile, when TLA’s customers call a fixed-line number their calls are routed directly to an employee’s mobile phone. The TLA staff is therefore much more available, even when out of the office.

 

Erik Haugen, director of Sales-International, TLA, explained that with their previous telephony solution, they often felt that important phone calls were missed due to their small workforce and traveling demands. Thanks to GoHello solution, calls are now routed directly to employees’ mobiles and they don’t need to worry about taking messages, keeping the office manned or costly business calls.

 

GoHello sources said that their client is happy with their solution as it is always available, provides great savings on phone calls and advanced functionality without the hardware. The solution doesn’t need technical skills and is up and running in no time at all. GoHello also offers an easy to use receptionist switchboard, limitless flexibility, works on any network and any handset, and is totally reliable.

 

GoHello is the pioneer of the fast growing sector offering ALLmobile business phone systems. The company challenges industry conventions, eliminating the need for expensive hardware-based telephony solutions.