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Leading Operations Support System (OSS) provider Amdocs has released a new study conducted for it by Heavy Reading’s researchers that puts a spotlight on “Customer Experience” charging. The survey, based on 64 interviews with IT and marketing executives from 32 service providers (SPs) from Europe, North America and Asia-Pacific (done between May and July 2011) highlights SP intent to introduce family and tiered data plans next year along with the recognition that they need tighter integration of their charging and policy management capabilities in order to do so.

As part of TMCnet.com’s special On the Road series in San Jose, CA, TMC CEO Rich Tehrani had a chance to sit down with Yossi Zohar, Portfolio Marketing Director for Amdocs , a customer experience management provider.

Dimoco, a telecommunications company in Austria, announced that it has deployed UI framework ZK as a base over GWT for developing their administration GUIs.

Vix Technology, provider of products and services for, payments, telecommunications and transportation industries, has announced the launch of Vix, a new business and brand name which has been created by integrating Vix Technology, Vix ERG, and VIX ACIS. With this announcement, Vix Technology has launched a new brand and business and a complete mobility solution.

Web-based technology offers clients unprecedented speed with process control and excellent performance. Teligistics, a provider of enterprise-level telecom cost control solution tools in the United States, has introduced the proprietary and ground-breaking online sourcing tool branded as Telibid.

TMCnet recently had the chance to speak to Karol Waldron, business development manager of Sagemcom, at ITEXPO West 2011 that took place from September 13-15, in Austin, Texas.

Telecommunications company Amdocs has a lot to celebrate as fall kicks off, particularly the fact that it has found two new friends in Cellcity and MobeeArt as the three have forged a partnership to deliver mobile capabilities to Trudon, the leading search and digital advertising provider in South Africa.

Over the years, the definition of telecommunications has certainly morphed, particularly as technology has advanced and telecommunications has gone from visual signs such as beacons and smoke signals to telegraphs and fiber optics to wireless radio communications.