Telepresence (News - Alert) solutions, which connect people via high-definition video so they can communicate face-to-face regardless of their actual physical location, are becoming increasingly popular today as businesses grow on a global scale and travel costs skyrocket.
A steel company that manufacturers and develops Spirolox Retaining Rings, Snap Rings, and Wave rings, recently turned to Vu TelePresence to help meet its communications requirements for a high-performance, low-cost telepresence solution.
Vu Telepresence offers HD-quality video on low bandwidth and for a low cost. The company’s aim is to transform the way clients connect, replacing everyday calls with face-to-face interactions that offer eye contact, life-like images and distortion-free sound.
The steel company was in need of a solution that would allow for effective communication and collaboration among its dispersed teams and ultimately accelerate decision-making, as well as a cost-effective way to conduct corporate wide training.
Todd Spight, director of IT, said it was especially critical for the company to choose a solution that would maintain comprehensive communication links between executives and worked together with the staff to evaluate and choose the best telepresence solution to meet their needs.
“The Vu Telepresence solution check marked all the right boxes,” Spight says. “It gave us the confidence and ease-of-use of video conferencing technology combined with the reassurance of quality and performance at an affordable price point.”
In addition to improving efficiency and collaboration among team members, the Vu Telepresence solution is also being used for corporate training – which is an important part of the company’s day-to-day operations.
From an executive perspective, Spight reported employees have been very receptive and impressed with their overall experience.
The ability to view and read peoples facial expressions has provided a, “high-quality, time-saving and cost-effective way for Smalley to conduct corporate-wide training and enhance communication practices across the organization,” Spight said.
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Tammy Wolf