RADCOM once again demonstrated the efficacy of its innovative service assurance solutions when GCI, the largest telecommunications company in Alaska purchased RADCOM's comprehensive solution to monitor GCI's (News - Alert) multi-technology network, which includes CDMA, GPRS, UMTS and SS7.
Specializing in solutions for next-generation networks, both wireless and wireline, RADCOM provides comprehensive, carrier strength solutions that are used to prevent service provider revenue leakage and enable management of customer care. It provides service providers and vendors with a comprehensive cellular service assurance solution for troubleshooting, maintaining and monitoring the UMTS/GPRS and CDMA2000 networks.
GCI provides voice, data, video, and wireless communication services to residential, commercial and government customers and places a great onus on QOS. With the incorporation of RADCOM's system, it can offer customers an enhanced and proactive experience that will troubleshoot problems even before they actually surface. This way, the customer will never know that a problem actually did exist.
The unique solutions maintain and monitor the UMTS/GPRS and CDMA2000 networks and continuously collects, monitors and analyzes voice and data traffic performance. The solution can be installed in any PC/laptop. RADCOM's products facilitate fault management, network service performance analysis, troubleshooting and pre-mediation with an OSS/BSS.
In a press release, Gal Haselkorn, president of RADCOM said, "This sale is another in a series of sales to new customers in the USA, and a continuation of our successful updated strategy of penetrating into the North American market, thus strengthening RADCOM's positioning in this market."
GCI operates Alaska’s most extensive terrestrial/subsea fiber optic network and is in the process of constructing Alaska’s first truly statewide mobile wireless network, which will seamlessly link urban and rural Alaska for the first time in the state’s history.
In a related news release, TMCnet reported that a leading Pan-African Tier-I mobile operator, has chosen RADCOM's Omni-Q Service Assurance solution to monitor one of MTN's (News - Alert) mobile networks in East Africa. This marks RADCOM's first step into the prestigious circle of leading African telecommunications service providers.
Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.Edited by Janice McDuffee