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Plantronics Intros Unified Communications Software, the Spoke Software

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January 17, 2012

Plantronics Intros Unified Communications Software, the Spoke Software

By Jyothi Shanbhag, TMCnet Contributor

To increase the benefits of voice communication, Plantronics (News - Alert) has introduced new unified communications software, Spokes software, for IBM (News - Alert) Sametime. The company also announced that Epilio is utilizing the new Spokes software to improve employee communications globally and to lower call costs.

According to Plantronics officials, the Spokes software supports the most recent version of IBM Sametime and many of Plantronics' most popular products, including theVoyager PRO UC and Savi series.

The Spoke software is designed to offer freedom and mobility to people to increase focus and productivity while on calls. In addition, the Spokes software for IBM Sametime helps people to adjust the call volume, mute or answer a call with a Plantronics wireless headset.

“We have deployed Plantronics Spokes software for IBM Sametime in the US and the UK," said Carl Tyler, director of Epilio Inc.

Tyler said that their employees chose a Voyager PRO UC or a Savi DECT (News - Alert) headset from Plantronics and now they use their headsets to communicate with colleagues and customers clearly and confidently, effectively reducing telephone call costs and alleviating the need for international dialing to fellow employees.

All these effective features have qualified Plantronics Spokes software for IBM Sametime for 2012 IBM Collaboration Awards for Enhancing Business Value through Sametime Solutions category.

"Plantronics supports the vision of a truly social business environment," said Joe Burton, senior vice president and CTO, Plantronics.

Burton said that their call control software enables users across the globe to benefit from the improved collaboration and cost savings that comes along with being able to quickly call or conference in colleagues, clients and business partners without being chained to their desks.

Plantronics has pioneered new trends in audio technology for 50 years, creating innovative products that allow people to simply communicate, according to company officials.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

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Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Carrie Schmelkin

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