Unified Communications Lays Foundation for Business Growth
How finding the right solution can maximize ROI for mid-sized businesses
SUNNYVALE, Calif., April 24, 2012 As companies grow, so too must their IT infrastructures. Communications systems are an important part of this equation. Unfortunately, it is all too common for mid-sized businesses to run into complications during the process of scaling.
A recent Focus Research survey found that although most enterprise phone systems look similar at the outset 73 percent of buyers did not notice major differences in the basic features of enterprise phones offered by different vendors  unexpected costs materialized after purchase. Equipment replacement, service costs and software licenses were the three most common unanticipated expenses.
These outlays are heedy enough to significantly affect purchasing decisions. Fifty percent of the enterprise users indicated reliability and performance as the most influential factors in selecting a new enterprise phone system.
In growing companies, the imperative for a reliable and scalable system is compounded. When companies add locations, they may or may not use same communications system at each site. IT loses oversight and employees lose productivity as they grapple with disparate systems. Similar effects happen when employees use personal collaboration tools on their mobile and remote computers, a growing phenomenon known as consumerization .
More and more companies are avoiding unintended consequences by establishing all digital communications in one Unified Communications (UC) system and interface. While UC systems aren’t right for every situation, such as low-security, public areas, emergency phones and intercoms, their enterprise benefits are far-reaching and applicable to most businesses. Among the benefits of a UC system:
• A UC system will quickly recover any upfront investment, not least by removing monthly lease costs. With SIP trunking, more than 50-percent cost savings can be achieved.
• UC solutions will streamline business processes and deployments in a way that not only improves ROI , but facilitates better business.
• Replacing disparate phone systems with a UC system facilitates lower ongoing maintenance and carriage costs while improving employee productivity.
Zultys, a premier provider of innovative UC solutions that empower businesses to collaborate effectively, integrates all communications functions across offices and devices in a reliable, scalable and easy-to-administrate environment. Companies can handle voice calls, UC mobility, high-definition video calling, presence and IM/chat in a single 2U rack-mountable or shelf-top appliance. Zultys can be placed directly into business processes through a number of interfaces and APIs, such as Salesforce and Microsoft Outlook, driving efficient workflows.
“Zultys is built on open standards and deliberately engineered to reduce total cost of ownership (TCO) from the outset,” said Steve Francis, chief sales and marketing officer at Zultys. “Zultys systems are so easy to maintain that many of our customers do so with their own internal resources, saving a lot of money in the process. Companies can both scale and customize Zultys solutions without loading up their server rooms and complicating their infrastructure. Enterprises are looking for a way to reduce their TCO, no matter how quickly a company expands, and that’s exactly what Zultys is designed for.”
To learn more about how Zultys can help companies scale cost-effectively, please visit http://www.zultys.com/about/articles/zultys-ip-technology-decreasing-total-cost-of-ownership.php.
Zultys is the global provider of a true all-in-one unified communications solution. Innovative, reliable and scalable, Zultys IP phone systems integrate voice, video, data and mobility -- in a single appliance -- to optimize collaboration for businesses of all sizes. Zultys delivers a powerful, feature-rich communications system that is easy-to-use, deploy and maintain. Zultys is headquartered in Silicon Valley with offices around the world. To learn more, visit www.zultys.com.
Zultys. Innovate. Communicate. Collaborate.
 Focus Media, “Enterprise Phone Systems Buyer’s Guide,” March 2010. <http://media.focus.com/assets/buyers-guide/buyers-guide-enterprise-pbx/bg-enterprise-phone-systems-3.pdf>
 GigaOm Pro, “The Future of Workplaces,” March 2011. <http://pro.gigaom.com/2011/03/the-future-of-workplaces/>
 InformationWeek, "New Research: Unified Communications 2012," by Michael Finneran, 28 November 2011 <http://www.informationweek.com/news/telecom/unified_communications/231903193>.
Ashley Wilkinson, BOCA Communications
415-738-7718 ext. 4
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