|[July 09, 2012]
Comcast Business Services Launches Business VoiceEdge in the Houston Region
HOUSTON --(Business Wire)--
Comcast (News - Alert) Corporation (Nasdaq: CMCSA, CMCSK), one of the nation's leading
providers of information and communications products and services, today
announced that Comcast Business
VoiceEdge™, a cloud-based voice and unified communications solution,
is now available in the Houston region. Fully managed over Comcast's
network, Business VoiceEdge eliminates the need for expensive on-site
PBX (News - Alert) equipment or key systems, provides a predictable monthly cost, and
delivers high service quality to improve communications and productivity.
Comcast Business VoiceEdge also provides a full suite of unified
communications (UC) features and high definition (HD) voice quality,
helping today's multi-site organizations and mobile workforces
communicate more efficiently. The service is now available across 19
states in Comcast's network, with availability in additional Comcast
markets to be completed by the end of 2012.
"Our cloud-based voice service has already increased efficiency and
reduced costs for customers in markets throughout the country," said Ted
Girdner, vice president at Comcast Business Services, Houston region.
"Combined with our other data and video offerings in the Houston region,
Business VoiceEdge provides another way for customers to simplify their
IT and business operations, reduce equipment costs and gain peace of
mind that their voice service is backed by a reliable network."
Business VoiceEdge enables Comcast, which recently received the top
ranking in the Infonetics
2012 North America Business VoIP Service Leadership Scorecard, to
provide customers with an affordable solution with unlimited nationwide
calling, state-of-the-art Polycom (News - Alert) phones at no additional charge, HD
audio, and advanced UC and mobility features, including:
Be Anywhere: Lets workers live the one number lifestyle by
integrating their work line with their mobile device, home office or
other locations to have calls folow them or push/pull them between
devices without having to disconnect and then reconnect the call.
Voicemail-to-email: Voice messages conveniently reach "anytime,
anywhere" workers when away from the office or working remotely by
sending a copy of the voicemail to their email.
Telephony Toolbar: A downloadable client that enables
click-to-dial and service management from within Microsoft (News - Alert) Outlook,
Internet Explorer, and Mozilla Firefox.
Business Voice Continuity: Redirect calls to back-up numbers if
there is a power outage, or other on-site issues, to maintain business
Multi-Location Simplicity and Commonality: On-net calling
between sites using extensions, unified calling experience, add new
locations quickly, and share call handling (receptionist, hunt groups
and auto attendants) across offices.
"As businesses continue to gain a better understanding of the
productivity benefits that unified communications deliver, demand for
these solutions will grow," said Cindy Whelan, principal analyst at
Current Analysis (News - Alert). "Cloud-based voice and unified communications
offerings provide a feature-rich solution without incurring the
equipment investment and on-going maintenance costs associated with
on-premise equipment, with Comcast's Business VoiceEdge differentiated
by its market reach and the ability to manage its network to optimize
the customer experience."
Comcast Business VoiceEdge is the latest addition to the Comcast suite
of voice solutions, which include Business
Class Voice, a voice line service designed for small businesses, and Business
Class Trunks, an intelligent phone service for larger organizations
that works with existing PBX equipment and provides scalability and
security using Comcast's advanced IP network. Business VoiceEdge is
delivered over Comcast's advanced network, which spans 20 of the
nation's top 25 markets, and is monitored by multiple Network Operations
Centers for 24x7x365 support.
More information on Business VoiceEdge and Comcast's full suite of voice
and unified communications offerings can be found here.
About Comcast Business Services
Business Services, a unit of Comcast Cable, provides advanced
communication solutions to help organizations of all sizes meet their
business objectives. Through a modern, advanced fiber network that is
backed by 24/7 technical support, Comcast delivers Business Class
Internet, Ethernet, TV and Voice services for cost-effective, simplified
For more information, call 1-800-391-3000 or visit www.business.comcast.com
About Comcast Cable
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com)
is one of the nation's leading providers of entertainment, information
and communications products and services. Comcast is principally
involved in the operation of cable systems through Comcast Cable and in
the development, production and distribution of entertainment, news,
sports and other content for global audiences through NBCUniversal.
Comcast Cable is one of the nation's largest video, high-speed Internet
and phone providers to residential and business customers. Comcast is
the majority owner and manager of NBCUniversal, which owns and operates
entertainment and news cable networks, the NBC and Telemundo broadcast
networks, local television station groups, television production
operations, a major motion picture company and theme parks.
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