TMCnews Featured Article
March 31, 2012
TMCnet Unified Communications Software Week in Review
By Stefania Viscusi, Assignment Desk Editor
Welcome to the latest edition of TMCnet’s Unified Communications Software Week in Review – where you’ll find a brief rundown of all the top stories related to UC that happened over the last five business days.
This week, SimpleSignal released new unified communications software to offer customers a wider range of integrated applications and calling features.
The new ‘One Number’ offering helps businesses take advantage of mobile PBX (News - Alert) technology to meet their business needs and offers call transfer, hunt groups, call centers, conferencing, call recording and 4-digit dialing between extensions as well as a call swap feature to easily transition from a mobile to desk phone with having to put someone on hold.
Killingsworth Environmental also announced this week it has made use of MegaMeeting.com's online video conferencing solution to help make their daily business communications more eco-friendly.
Now, in-house office meetings that were held once a week at a central location are conducted using videoconferencing to reduce costs and help save the environment.
“We hold weekly company-wide meetings,” said Melissa Chaney, office manager at Killingsworth Environmental. “With nine branch offices located all across North and South Carolina it was hard for our company to come together for meetings, until we found MegaMeeting.com.”
Also this week, Comcast (News - Alert) Business Services announced “Business VoiceEdge”- a cloud-based voice and UC solution to reduce costs, simplify operations and improve worker productivity.
VoiceEdge is fully managed over Comcast’s network and offers HD-quality voice service along with UC solutions.
Another well known company, HP, also announced this week it is facilitating the rapid adoption of unified communications with the new HP AppSystem for Microsoft (News - Alert) Lync – which is a turnkey platform designed to expedite UC deployments and a customizable HP and Polycom Rich Media Communications (RMC) solution which helps improve visual collaboration.
As UC heats up, more businesses are making their move into the space. Sprint also announced this week it is offering a robust UC bundle called Sprint Complete. The offering targets medium and large businesses looking to quickly deploy UC over an all-IP network.
Also, with Sprint Complete Collaboration, organizations can now also set up advanced collaboration for employees regardless of their location.
Mitel (News - Alert) and Hub Telecom also unveiled a cloud-based UC offering being used at Paris' Charles-de-Gaulle and Orly airports that allows customers to collaborate and be more efficient with only an Internet connection and mobile device.
Finally, ShoreTel’s partnership with M5 has lead to a new UC application - the M5 Communicator, a free desktop application for customers that’s accessible from a PC or Mac and offers business intelligence needed to successfully integrate communications and business data.
That’s all for this week, so be sure to check back with TMCnet throughout the week for the latest in Unified Communications (News - Alert) Software news as it happens. Until next week…