Socialtext recently announced that its Software-as-a-Service platform has been deployed at the U.S. Department of Housing and Urban Development (HUD). Socialtext is a secure enterprise social software provider and will now provide over 8,000 HUD employees with a protected arena for internal social collaboration and communication, thereby giving employees a social layer that has broken and will continue to pave the way for knowledge silos throughout the entire agency.
In a release, Eugene Lee, CEO of Socialtext said, "Socialtext is devoted to providing an unrivaled social capability to our clients, offering the tools matched with highest level of security for a government agency of this scale and importance. Prior to deploying Socialtext, the agency found it difficult to communicate securely and effectively within the office, let alone nationwide. Now, HUD employees are using our social collaboration platform to bridge the gap between field offices around the country, solving problems and collaborating in real-time, regardless of their location. Socialtext not only allows for more productive teams to be created, but also makes the collaboration process streamlined, allowing HUD to make the most of its resources."
One of the major findings highlighted in Gartner's (News - Alert) October 2011 'How to Optimize Government Costs in the New Normal: Nine Opportunities for Federal IT' states, "Although collaboration and self-service are just getting started in government, they offer perhaps the biggest opportunities for government productivity improvement in the long term." This report was authored by research VP Rishi Sood.
Socialtext developed "HUDConnect" which is now acts as the agency's secure, social intranet that has successfully managed to create a strong connection and collaboration between HUD employees and their nationwide field offices. The deployment of HUDConnect has produced a more satisfied work environment amongst HUD employees by providing them with a more advanced streamlined communication flow.
Socialtext specializes in providing social software that offers a platform for employees to collaborate with others and complete their assignments. This helps them develop better communication, work together on internal projects and find relevant information that enables them to be more effective in their workplace.
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Edited by Brooke Neuman