Finding the right communications solution is not easy and depending on the size of your organization it can get complex. This complexity gets compounded and harder to manage when systems with different platforms, software and hardware is applied as a single communications solution. The Unified Communications and Collaboration (UC&C) solution from Tadiran (News - Alert) Telecom called Aeonix is designed to merge different applications as part of a single platform. With this type of technology it allows customers to grow without incompatibility issues as their needs demand.
Using Aeonix gives an organization the ability to face the challenges brought on by growth and distributed organizations. The benefits of implementing this system include:
- Open Architecture – it supports SIP (unmodified), CSTA, and Web Services standard protocols with non propriety architecture. This allows customers to integrate different applications as well as devices to the system. With BYOD (Bring your own device) policies on the increase the ability to put it into practice without compatibility issues can be beneficial
- Scalability – the open ended architecture allows the customer to purchase and use only the technology they need at the time. The solution it provides can service from 10 to 100,000 users
The greatest benefit might be the simplicity of the system and how it fits seamlessly. The unified management of all the system services and applications is made possible with an intuitive GUI. The GUI makes adding remote sites, users or applications the same whether it is to a single Aeonix server or all the servers in a network.
Eldad Barak, president and CEO of Tadiran Telecom said, "Aeonix was designed to intuitively address current and future challenges in enterprise communications, the unique versatility and scalability of Aeonix allows customers to retain and optimize legacy investments while growing and adapting seamlessly to future needs. Aeonix is bundled with applications that include powerful contact center solutions and UC&C applications that make it an exceptional value."
The security protocol for this solution is designed to protect the network from unauthorized operations. With BYOD policies in place security becomes a big issue because the introduction of different devices with many different software applications can compromise a system. The Aeonix platform ensures every new device introduced to the network will not compromise the safety of the organization.
A network without resiliency can have problems if security protocols or other unforeseen conditions disable your operation. Aeonix provides automated diagnostics and recovery with high levels of tolerance and failover for single or multiple servers.
Tadiran Telecom’s acquisition of EasyRun has made it possible to use some of their technology to improve their UC&C solutions.
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Edited by Brooke Neuman