Yorktel Welcomes Two Telehealth Experts

By Paula Bernier
Executive Editor, TMC

Yorktel is expanding its focus from being a video managed service provider to address unified communications at large. In yet another move to drive that strategy forward, and respond to growing demand for telehealth and telemedicine, Yorktel has made two important new hires.

Peter McLain comes aboard as vice president of telehealth. James Custer, meanwhile, has been tapped as Yorktel’s program manager for telehealth.

McLain was formerly national sales manager for telemedicine at Rubbermaid Healthcare, at which he was previously telemedicine development manager. He’s also served as vice president of business development for CPort Solutions. McLain, earlier was an executive sales manager for medical devices and software solutions at Johnson & Johnson, DePuy, Zimmer, and other companies.

Custer is also a former Rubbermaid Healthcare employee, having previously served as senior engineer and technical professional services manager there.

In business for more than 29 years, Yorktel has built its name as an AV integrator. As its expertise grew along with the trends in the video communications marketplace, Yorktel has evolved to meet the demand for video managed services, cloud services, and unified communications and collaboration. 

In an interview earlier this year with INTERNET TELEPHONY, a TMC (News - Alert) publication, Yorktel CEO Ron Gaboury, explained that the company offers a single source solution for unified and visual communications. 

“Our services include professional consulting, through assessment, design and implementation,” he said. “This complements our post implementation offerings:  Managed Services (maintenance, troubleshooting, scheduling/launching, and on site staffing) and VideoCloud VaaS (public, private and hybrid options; self-service or managed). As video communications moves beyond corporate settings, we recently expanded into verticalized applications, including our VideoKiosk, mobile TeleHealth carts, and iRobot’s Ava500.”

Yorktel is unique in the UC and video space, he added, by making complicated simple; staying abreast of industry advancements; really understanding customers and technology; and delivering video production and post-production, webcasting, and asset hosting as part of its portfolio of services.

“Enterprises increasingly want – and need – to integrate various communication mediums, video, audio, IM, collaboration, presence, and more,” he said. “A true end-to-end provider must address today’s needs, as well as advise customers on how to adapt to new technologies for tomorrow’s needs.”