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Yorktel Takes New Prominence in Cloud and Managed Services with ISO 27001 Certification

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Yorktel Takes New Prominence in Cloud and Managed Services with ISO 27001 Certification

January 07, 2015
By Steve Anderson
Contributing TMCnet Writer

Certifications provide a valuable service for users and for vendors alike. Being able to note that a product or a company has been certified somehow—particularly in the case of an International Organization of Standardization (ISO) certification—notes that that product or company has achieved certain benchmarks in terms of quality and operations, points that are often valuable when it comes to making decisions about a firm to work with. Yorktel, meanwhile, has recently landed a certification of its own in the ISO 27001 designation, further illustrating why it's a major force in the field of unified communications and collaboration (UC&C).

ISO 27001 is a designation specifically related to information security management functions, according to the ISO, and receiving such a certification from a certifying body helps ensure that the products or services in question conform to certain standards of operation. More specifically, it was the information security management system (ISMS) related to Yorktel's 24x7 Managed and Cloud Service system that netted the designation.

The ISO 27001 certification's basic principles are established by the ISO, though the ISO itself doesn't actually do any of the accreditations itself. Rather, it issues the standards for accreditation to third-party certification bodies. The accreditation process, at last report, focuses on points of establishing, operating, monitoring and reviewing documented ISMS in a business' operations. Yorktel, for its part, received this certification from Brightline, which functions as a certification body that is itself accredited by the ANSI-ASQ National Accreditation Board (ANAB). This gives it further credibility in the field, and makes it clear that the certifications are valid.

The importance of such certification, meanwhile, is difficult to overstate, as explained by Frankie Escribano, who serves a dual role as both Yorktel's vice president of engineering and its chief information security officer. Escribano noted “ISO 27001 certification is essential for cloud and managed services provider partners whose enterprises clientele must mitigate risk in every way possible. This achievement assures our customers with the highest level third-party validation of Yorktel’s security protocols from strategic planning to day-to-day operations, and proven ability to trust that their vital information is being held in a secure, properly managed environment.”

Indeed, a certification achieves everything that Escribano just described. It proves that Yorktel's security protocols are indeed top-notch and that the company is ready to deliver powerful new options for its user base, doing so in a fashion that keeps the resulting data secure. But it goes beyond Escribano's description as well, serving as a potent marketing tool. In a situation where it comes down to two firms, Yorktel and one of its competitors in the field, Yorktel being able to point out its ISO 27001 certification might well tip a scale in such an event, and make a company that wasn't previously considering Yorktel in its operations make such a consideration.

Essentially, having such certification on hand makes Yorktel that much more valuable. While it must back up that certification—and that security—with an appropriate amount of power to get the job done, the end result remains. Having that certification is one extra edge in a market stuffed with competitors, and Yorktel having that edge may ultimately yield a bounty in fresh sales.

Edited by Maurice Nagle

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