Video Guidance Appoints New Senior Account Manager for Milwaukee Office

Robin Moore, a 25-year veteran of the technology, video and telecommunications industries, has been hired as senior account manager for Video Guidance’s Milwaukee Office. Her responsibilities will include both account management and business development in Wisconsin and Illinois.

Previously, Moore served as Milwaukee channel manager for Symantec (News - Alert) and was the director of national business development for Caspian Technology Concepts. Moore holds a Bachelor of Arts in Advertising and Communications from the University of Southern Mississippi.

Video Guidance offers best-of-breed communications solutions to the healthcare, education, financial, manufacturing, legal and government sectors of the economy. The company’s areas of expertise include distance learning, telemedicine, teleworking, collaboration, knowledge dissemination and remote expert on demand.

Distance learning focuses on providing a new way of learning that incorporates the social capabilities of video conferencing. Both school districts and institutions of higher education can benefit from video conferencing technology that enables collaborative learning.

Video Guidance’s Telemedicine solution connects doctors and patients regardless of location, allowing medical professionals to extend care to underserved locations. Teleworking ensures that remote workers can connect to their companies for important conferences or other communications endeavors.

Using knowledge dissemination applications, companies can develop high-quality webcasts that can be viewed across the company, communicating important new information about policies and procedures, recognizing employee performance or unveiling new products and services. The ability to connect companies to a remote expert anywhere ensures that customers and employees have the answers that they need in a variety of situations.

Video Guidance has a seven-step process for deploying their solutions: assessment and design; equipment selection; service plan selection; room and application optimization; service activation and training; call anyone and customer support. Through this process, clients can create customized solutions through unique applications in partnership with the world’s leading video conference manufacturers.

The company also helps clients develop case studies and feature stories that will lead to increased video adoption among their end-user communities.

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