Glowpoint (News - Alert) announced its next generation Video-as-a-Service offering called OpenVideo2.0. The new and redesigned package will offer cloud support to a range of video systems while eliminating the need for expensive infrastructure, networks and complicated support costs. Businesses of all sizes will get an opportunity to try, buy and use this videoconferencing service without boundaries.
The new on-demand cloud videoconferencing service, the OpenVideo Room, will offer customers a next generation experience that is easy to use all the way from trial, purchase to usage. According to the company’s vice president of product and service development, Anil Balani, it was necessary to look at the entire customer experience together with customer and partner feedback experiences from the current Virtual Video Room. This helped in the development of the “easiest self-use cloud videoconferencing experience on the market today.”
Glowpoint now positions itself not only as a managed services provider, but as a videoconferencing services vendor. According to the president and CEO of Glowpoint, Joe Laezza (News - Alert), this sets the company apart and is the main reason why many customers are choosing its services.
Roopam Jain, the industry director of unified communications and collaboration at Frost & Sullivan (News - Alert) expressed his optimism by stating that, “more and more business customers are looking for a service provider that can provide videoconferencing services that are fully hosted from the cloud along with the option of classic managed services as necessary.”
Mr. Jain said that Glowpoint OpenVideo 2.0 meets all these needs effectively and allows users to collaborate over video anytime, anywhere and on any device. He also added that, “OpenVideo 2.0 will extend the reach of videoconferencing by offering easy to use videoconferencing services in the cloud at a low cost.”
Glowpoint now offers the OpenVideo All-Inclusive Service which includes support for other leading technology vendors like Cisco and Polycom (News - Alert) and its very own Glowpoint OpenVideo BYOD (Bring Your Own Device) service to its customers that allows virtually any video-enabled device to be used in the OpenVideo cloud.
Edited by Brooke Neuman