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BroadSoft's Xtended Connect Extends HD Voice and Video Services

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October 22, 2012

BroadSoft's Xtended Connect Extends HD Voice and Video Services

By Robbie Pleasant
TMCnet Contributor

Customers of BroadSoft (News - Alert) can look forward to a new global peering program, the Xtended Connect, which will help service providers deliver HD voice and video calls beyond their existing network, reaching farther than ever before with the best quality available.

IntelePeer (News - Alert), Inc. was announced as the launch partner for the Xtended Connect program, providing BroadSoft’s BroadWorks customers with a competitive service offering with reduced costs for service providers. Its Fluent federation-as-a-service leverages the CloudWorx platform to help service providers connect across networks and provide more services to their customers. Now BroadSoft’s customers can receive that service too.

With more than 500 telecommunications service providers in over 70 countries using BroadSoft’s core communications platform, it’s clear that they’ve got the services to keep their customers satisfied. With the Xtended Connect program, all of those customers will be in for even more of a treat, with a superior communication experience, enhanced service margins, and no capital costs. 

Image via BroadSoft

Video and voice calls are delivered in HD whenever BroadWorks users can run it on their devices. For those whose devices won’t support HD voice and video, it’s still provided as a standard definition phone call.

"Today, service providers are primarily limited to supporting high-definition calls for customers within their own network, which means that the vision of a superior communication experience has yet to be realized," says Michael Tessler, BroadSoft president and CEO. "When every BroadSoft service provider customer leverages Xtended Connect, BroadSoft-powered users in more than 70 countries will experience high-definition voice and video calling, creating a truly high-definition network." 

BroadSoft’s Xtended Connect is very promising; service providers will be able to provide even better voice and video services across farther distances than ever before, both helping their existing customers and providing incentive for new ones. IntelePeer was also wise to get on board at the start, providing BroadWorks customers with its FaaS offering; this should prove beneficial for both of them soon.

Edited by Allison Boccamazzo

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