With Novasight's ability to support traditional videoconferencing environments along with its focus on rounding out its existing service offerings, Arkadin has acquired Novasight. This continuing trend of larger service providers and organizations acquiring VC MSPs was recently covered.
Permitted to live in the same stable as the rest of the IT menagerie, it appears that videoconferencing is no longer such a special and separate beast. Furthermore, with global reach and a massive existing user base, Arkadin is a CSP powerhouse.
Supported by a partnership with Vidyo (News - Alert), for a few years now, it isn’t completely new to video, since it has been offering software solutions. In a notable recent move, to provide white labeled videoconferencing services to NTT customers, Arkadin (News - Alert) recently partnered with NTT. In "greenfield" environments, the Vidyo based solution has worked very well for Arkadin.
Vidyo allows for quick deployments of high quality, affordable VC, and Arkadin customers have been quick on the uptake. To the contrary, with existing videoconferencing deployments of appliance based meeting room systems (traditional videoconferencing), Arkadin was not able to fully serve its customers.
At present, for all videoconferencing deployments, Arkadin can boast full service capabilities. With Novasight support for traditional VC (and telepresence) bridging and managed services, its offering now includes a mix of Vidyo for new and expanding environments.
Last year, Arkadin's record growth was partially a reflection of the continuing global shift to a service based IT world. Yet, it is primarily an indication that Arkadin's current strategy is working. While broadening and strengthening its offerings, it reduces the need for its customers to look elsewhere to support the continual flow of new technologies. The company simultaneously continues to build up its internal expertise. Arkadin is a company to keep an eye on since it has a stated ambition to become the world's top collaboration provider.
Edited by Brooke Neuman