Business customers making the move to VoIP are challenged not only with ensuring quality and reliability of services but must also take advantage of features that help improve the businesses bottom line and strengthen communications with customers and colleagues.
Features like Unified Messaging, Auto-Attendant, Multi-Party Audio Conferencing, Video Conferencing and others are all vital for businesses – and especially smaller businesses competing in the market.
This means service providers need to be able to package, promote, provision, host and ensure reliable availability of these features if they want to take advantage of the growing based of small businesses and expand their current investments in residential services.
Check out a free TMC (News - Alert) Webinar, “Increasing Revenue with Digital Telephone,” on Tues., Nov. 16 at 2PM ET to find out how adding VoIP services can make your business competitive.
Sponsored by Cedar Point Communications (News - Alert), the Webinar will detail market opportunity, expectations and technical challenges operators face as well as offer insight into partnering with a wholesale telecom provider and how this can help to minimize the technical challenges, exceed expectations and quickly improve the bottom line.
Event moderator David Yedwab, Founding Partner in Market Strategy and Analytics Partners (News - Alert) LLC., will be joined by featured presenters Kevin Cantwell President at Big River Telephone and Chris Gugger, Senior Director, Market Development, at Cedar Point Communications, as they explain the ways back-office platform support, network connectivity for voice traffic and support for operations, regulatory compliance and marketing - are all vital to delivering a fully operational, reliable and ultimately successful VoIP service.
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi