Phone Service Feature

Ooma, a provider of HD-quality free home phone service, has partnered with Clarity (News - Alert), a division of Plantronics and provider of communications tools for boomers and seniors, to produce an integrated phone with high voice quality featuring Clarity phones and the Ooma Telo.

Officials of both firms say the idea is to meet needs “while saving boomers and seniors money” without sacrificing voice quality. This new bundled tool is on display through Jan. 9 at the International Consumer Electronics Show in Las Vegas at Ooma’s booth, South Hall No. 31628 and at Clarity’s booth, South Hall No. 31123.

The Ooma Telo VoIP device now fully supports ClarityLogic 1.0, a service from Clarity that allows remote access for customer service agents to optimize Clarity phones for customers. When used together with Ooma, company officials explain, “customers can enjoy added cost-savings by eliminating expensive monthly phone bills with free U.S. local and long distance calling, crystal-clear voice quality, in addition to 911 service, call waiting, caller ID, and voicemail.”

Eric Stang, CEO at Ooma, said the Ooma Telo is the only VoIP product “tested and certified to work with Clarity amplified phones and its innovative ClarityLogic feature,” in ways that maintain voice quality and “deliver the highest quality calling experience for boomers and seniors without an expensive monthly phone bill.”

Last summer, TMC’s (News - Alert) Stefania Viscusi wrote that Ooma is a company that puts a great emphasis on voice quality and for good reason.

“Packet loss is the biggest enemy to voice quality,” Dennis Peng (News - Alert), vice president of product management told TMC CEO Rich Tehrani during a recent video interview.

The company’s Pure Voice technology offers a way to, “dramatically improve the reliability of calls made over the Internet,” Peng explained. “It can detect packet loss on the Internet connection and can compensate for that loss by sending redundant data” so a high quality conversation can be maintained.