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Packet Loss Biggest Enemy to Voice Quality: Ooma
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July 30, 2010

Packet Loss Biggest Enemy to Voice Quality: Ooma

By Stefania Viscusi, Assignment Desk Editor


(Editor’s Note: This article refers to a video interview shot in San Jose as part of TMCnet’s “On the Road” video series. To view the entire library of videos from Road Shows and other industry shows, as well as product demos and interviews in our in-house studio, visit TMCnet Videos home page.)


VoIP device manufacturer Ooma is a company that puts a great emphasis on voice quality and for good reason.

“Packet loss is the biggest enemy to voice quality,” Dennis Peng, vice president of product management told TMC (News - Alert) CEO Rich Tehrani during a recent video interview.


The company’s Pure Voice technology offers a way to, “dramatically improve the reliability of calls made over the Internet,” Peng explained.

“It can detect packet loss on the Internet connection and can compensate for that loss by sending redundant data” so a high quality conversation can be maintained.

During the interview, Peng demonstrated the company’s Telo device as well as new features including a Bluetooth adaptor that pairs a mobile phone with the Ooma device and an iPhone (News - Alert) application that makes it possible to use the Ooma device outside the home.

Launched in September of last year, the Ooma Telo helps expand home phone service into, “an interactive and unified home communication platform.”

“You buy the device to really save money,” Peng said. “It replaces your home phone service and allows you to make unlimited U.S. phone calls and you get caller ID, call waiting and voicemail and only have to pay applicable taxes and fees in your jurisdiction.”

To find out more about the Ooma Telo, new features, and the company’s focus on voice quality, check out the video below.


Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi


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