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Great Plains Picks WildPackets to Monitor LAN, WAN, VoIP Across Nebraska

TMCnews Featured Article


July 02, 2008

Great Plains Picks WildPackets to Monitor LAN, WAN, VoIP Across Nebraska

By Anuradha Shukla, TMCnet Contributor


WildPackets (News - Alert), a provider of network and application analysis solutions, today announced that Great Plains Communications, a major Nebraska-owned telecommunications provider, has deployed OmniPeek to monitor networks in 85 cities across Nebraska.

 
Broadband and high-speed data technology is available in all the regions served by Great Plains Communications, according to WildPackets. So Great Plains said it wanted to find a solution that could provide a holistic view of the network to monitor surges and malware in their customers’ LAN, WAN and VoIP traffic.
 
Thanks to OmniPeek, company officials say, Great Plains has gained insight into the entire network and can now quickly identify issues before they become serious problems.
 
Leveraging the intuitive graphical dashboard offered by WildPackets’ OmniPeek, IT teams can promptly analyze and troubleshoot networks, which provide centralized expert analysis for all networks under management, according to the company. OmniPeek allows network engineers to analyze faults from multiple network segments, drill down through multiple layers of analysis and pinpoint problems that need correction, company officials say.
 
Dave Junker, network engineer at Great Plains, said that as an ISP, the company needs to constantly monitor the health of its network. He said that customers with viruses on their computers can cause service problems in the town they’re in and sometimes other towns around them. WildPackets helps Great Plains pinpoint network issues as they happen, which prevents outages from taking place, he said.
 
Tony Barbagallo, vice president of marketing at WildPackets, said that the network is the business lifeline for telecommunications providers. He said that with OmniPeek, Great Plains can sift through all network traffic instantly for root cause analysis of any network issue that may occur, to keep their business running smoothly.
 
Great Plains Communications provides local and nationwide long distance telephone service to 77 Nebraska communities, digital cable television service to 40 Nebraska communities, and local Internet access to 85 Nebraska communities.
 
WildPackets develops hardware and software solutions that drive network performance, enabling organizations of all sizes to analyze, troubleshoot, optimize, and secure their wired and wireless networks.
 
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).







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