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Global Crossing Intros VoIP-Supporting Ethernet Access Service

TMCnews Featured Article


January 29, 2009

Global Crossing Intros VoIP-Supporting Ethernet Access Service

By Anamika Singh, TMCnet Contributor


Global Crossing, an IP solutions provider, reportedly has introduced its so-called “EtherExtend Flex Service” to bring customers cost-effective and flexible Ethernet access to IP-based services.

 
EtherExtend Flex reduces a user’s cost of access and matches the access Level of Service to an application’s needs. By using local access vendors, it provides the last-mile Ethernet connection to Global Crossing’s (News - Alert) customer.
 
Instead of forwarding the customer’s traffic over a physical connection to Global Crossing, the traffic is forwarded on logical connection as a Virtual Local Area Network over a physical Network to Network Interface.
 
The service is available in North America, Europe and the Asia-Pacific region and is planned for 70 points of presence in the same region by the end of 2009. EtherExtend Flex can be paired with Global Crossing IP VPN or Dedicated Internet Access/IP Transit services, managed or un-managed. The service also can support Collaboration, VoIP and other applications that utilize these transport services.
 
“Global Crossing continues to create and deliver high-value network access service offerings to our customers,” said Dave Carey, Global Crossing’s chief marketing officer. “By delivering EtherExtend Flex to our customers, we’re making good on our commitment to continually expand our global portfolios of Access and Ethernet Services for all sales channels.”
 
According to a Forrester Research (News - Alert) report, “Guidelines for Building Versus Buying an Ethernet WAN,” 22 percent of North American enterprises now use Ethernet services. Seventeen percent are deploying Ethernet and 17 percent are in the evaluation stage.
 
Global Crossing has an integrated global IP-based network and offers secure data, voice, and video products.
 
In related news, the company one year ago created a new service assurance model to ensure support after the installation of customer’s service. That model is now in development – and an intuitive new customer portal that will be introduced by spring 2009. Also, it plans to deliver superior customer experience with a new service delivery model called Global Crossing Service Express, launching this month.
 

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Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visit her columnist page.

Edited by Michael Dinan







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