eTelemetry, a well known company for extracting real-time business information from network activity, recently announced that its E911 solutions gives one the essential location information required for MLTS which the National Emergency Number Association (NENA) recommends in its model legislation.
The E911 solutions comes with VoIP phone tracking and the company agrees and supports the position taken by NENA in its latest approval of an updated version of model legislation.
NENA’s model legislation identifies the importance for location discovery on telephony networks, as it notices that a majority of Multi-Line Telephone Systems (MLTS) currently only provide the physical street address of a business. There is a lack of detailed information such as building, floor, or room number and also provision to get help to the caller if the caller cannot provide his or her exact location. Legislation also highlights the need to track VoIP telephones that can be easily moved.
eTelemetry’s Locate911 (News - Alert) Emergency Notification System (LENS) can alert a number of internal personnel of an emergency call by giving them either a screen pop, a desktop, email, or SMS. These On-Site Notification (OSN) alerts can now also include the caller’s name, location, and even a floor plan of the premises. This functionality can be used to alert local first responders (facilities personnel, front desk and security) to an emergency so that they can quickly provide assistance when required, as well as accurately direct emergency services.
NENA has now recommended that legislation be passed nationwide to address these key issues.
Ermis Sfakiyanudis who is the president and CEO of eTelemetry (News - Alert) said that “eTelemetry’s E911 products provide vital location information, including building, floor, and room number, for a person who dials 911 from an MLTS. Millions of Americans work and study in environments with MLTS—states that implement NENA’s recommended legislation will save countless lives. We are proud to provide this essential service.”
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.
Edited by Stefania Viscusi