Dorado Software, a provider of IT infrastructure management software, reportedly has announced the availability of its Redcell 6.1 Advanced RTCP Monitor for Avaya Communication Manager, to monitor VoIP performance across Avaya (News - Alert) networks.
Redcell provides uniform access, configuration, monitoring and troubleshooting of multi-vendor IT infrastructure assets, including storage, systems, security and networking devices and services, allowing companies to simplify troubleshooting and reporting, and proactively monitor their converged VoIP services.
The Engineering Pro Edition provides off-the-shelf tools and utilities for network and security administrators to gain immediate insight and visibility into disparate IT infrastructure assets. Also, provides flexible reporting on obsolete technology, out-of-date operating systems and firmware, and security threats.
Rhett Barker, Enterprise Account Manager at Quagga, said that Redcell’s Avaya RTCP Monitor gives us a view into his VoIP infrastructure.
“Combined with Redcell’s other advanced monitoring tools and event management, we get a true view of how our VoIP infrastructure is running and can take corrective action to resolve any issues even before they become issues,” Barker said.
Redcell Advanced RTCP Monitor is a tool for management, monitoring and fault isolation of Avaya Communication Manager networks, including monitoring performance and publishing notifications when the quality of an RTCP session crosses marginal thresholds, as configured in an RTCP Domain. Correlations help notifications generate a warning alarm when a session parameter first crosses the marginal threshold, and a critical alarm when the quality crosses the bad threshold.
The monitor uses RTCP domain profiles to specify the Avaya Communication Manager servers that RTCP data is collected from. Each RTCP domain uses its own threshold parameters for jitter, latency, and packet loss, allowing settings for both a warning and error level for each threshold parameter. The RTCP domain also allows for the creation of separate domains that can be assigned to Avaya Communication Manager Local Survivable Processors, and Enterprise Survivable Servers.
It allows Redcell RTCP to continue monitoring VoIP performance when an LSP and/or ESS become active on the network taking control over VoIP call traffic, and shows live performance statistics via a session monitor.
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Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visit her columnist page.
Edited by Michael Dinan