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XConnect Boosts VoIP, Next-Gen Offerings for Service Providers

TMCnews Featured Article

April 22, 2009

XConnect Boosts VoIP, Next-Gen Offerings for Service Providers

By Michael Dinan, TMCnet Editor

Leveraging an increasingly popular communications technology, an international peering and interconnection services provider is announcing today that its members now can take advantage of new options that increase their ability to benefit from VoIP and a handful of next-gen technologies.

Officials at XConnect – a group that provides IP communications to telecom operators and is headquartered in London – say that under their enhanced so-called “Global Alliance” program, service providers can connect through private or public IP and choose their own policy terms.
Eli Katz, who founded XConnect (News - Alert) four years ago and serves as its chief executive officer, said the alliance “will enable more service providers to enjoy the benefits of VoIP or NGN interconnection.
“Today’s launch adds a deep layer of Web-based control and policy choices to meet service providers’ emerging needs,” Katz said.
And as customers’ demands grow, those needs are evolving into more complicated and sophisticated technologies.
Service providers today must offer not only next-generation voicemail and text-messaging, but also video sharing, conferencing and interactive voice response systems – and they’ve got to do that that across IP multimedia subsystem, NGN, 2G and 3G networks.
Failure to do so would amount to a problem that’s magnified in this down economy, where companies need to capitalize on every opportunity to pick up market share.
As TMCnet reported recently, a new white paper from 70-year-old Palo Alto (News - Alert) (News - Alert), California-based company offers readers one compelling solution.
In “HP OpenCall Media Platform: a Cost-Effective, Agile Media Server” – available for download now in TMCnet’s White Paper Library – officials at HP introduce an open, standards-based software platform that supports convergence over 2G, 3G, broadband, NGN, and IMS networks.
XConnect’s global alliance currently includes more than 100 service providers, and the group’s announcement today is expected to help them usepolicy control to create and manage federations, as well as exchange voice and multimedia traffic with peering partners they select.
Importantly, it’s also designed to help them develop new revenue streams through the deployment of new advanced IP services such as video and hi-definition voice, and increase existing revenues through voice termination.
According to Katz, service providers must realize end-to-end IP communication not only allows significant transit savings and improved Quality of Service, but also to promote mass-market adoption of new services such as high-definition voice and video, IM, and presence.
“The global alliance lets service providers replace tangles of peering arrangements with a neutral, trusted and secure third-party hub that links one to many and provides interworking, security and complex numbering management,” Katz said.

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Michael Dinan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Michael's articles, please visit his columnist page.

Edited by Michael Dinan

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