Sigma Systems, a player in Advanced IP Service Fulfillment solutions, and Vertica Systems, Inc., a maker of analytic database management software, have entered into a partnership to deliver a mediation solution for telecom and cable service providers.
Sigma officials said that the partnership gives communications service providers’ access to the Sigma Active Mediation Platform (AMP) with the Vertica Analytic Database (News - Alert).
Officials said that the joint solution gives service providers the ability to analyze larger volumes of usage and subscriber data at any level of detail and in real-time in order to identify service upgrade opportunities, reduce leakage, create advanced advertising programs and improve customer retention.
"Mediation is becoming more crucial as the industry moves from all-you-can-eat to you-get-what-you-pay-for service models," said Rick Mallon, vice president of Product Management for Sigma Systems (News - Alert), in a statement.
Mallon said that by partnering with Vertica, the company is enabling Sigma service provider customers to analyze in real time the massive amounts of data collected on service usage across the network to maintain efficiencies, improve customer satisfaction and identify new revenue opportunities.
"Because Sigma often manages every service in the provider's network -- from broadband to VoIP and wireless to TV -- it makes sense to combine our best-of-breed products," said Derek Schoettle, managing director for Telecommunications, Vertica.
Schoettle said that storing the wide variety of Sigma-AMP managed usage and subscriber data into high-performance Vertica analytic databases is not only cost effective and easy to do, it gives service providers the fastest path between questions and answers about quality of service, security, compliance and profitability.
Sigma Systems is a major player in delivering advanced IP service fulfillment solutions.
Recently Sigma Systems had announced the launch of its Active Mediation Platform (AMP) for real-time measurement of subscriber usage data, resulting in increased revenue control.
Sigma’s AMP allows service providers to collect and process terabytes of real-time IPDR usage data and correlate it with subscriber profile and order information in the management of voice, data and multi-media services usage from the network and customer premises equipment.
Redefining the mediation space, AMP bridges the network services delivery infrastructure to the OSS/business support systems (BSS), while seamlessly insulating the way services are delivered from the way they are charged or analyzed.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
Edited by Tim Gray