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An Inside Look at What's Next for HD VoIP and Other Products

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December 28, 2009

An Inside Look at What's Next for HD VoIP and Other Products

By Kelly McGuire, TMCnet Editor

While there are many markets in the telecom industry that are on the rise, RHUB (News - Alert) Communications’ CEO Larry Dorie told TMC’s CEO Rich Tehrani in a recent interview that specific trends and devices will find their ways into the professional and personal aspects of many individuals.

“Devices such as the iPhone will continue to dominate because the hardware is good enough to perform over the long-haul,” Dorie said. “But, as we all know, it’s software that sells and the iPhone App Library is loaded with software tools that are not only fun to engage, but also add value to how people work and live.”
Dorie, who is attending and speaking at TMC’s (News - Alert) ITEXPO East 2010 in January, also discussed various leading high-definition voice features in the IP communications product and services world, and how the evolution of these products will affect the future of telecommunications.
The full exchange below.
Rich Tehrani (News - Alert): Smartphones continue to rise, find their ways into offices and homes alike. Who will dominate that market and why?
Devices such as the iPhone will continue to dominate because the hardware is good enough to perform over the long-haul. But, as we all know, it’s software that sells and the iPhone App Library is loaded with software tools that are not only fun to engage, but also add value to how people work and live. However, if I had to give one down side to the iPhone I would say that it needs a good service provider and currently AT&T is not the best provider for this technology.
RT: We hear more and more about high-definition voice features in IP communications products and services. What is going to drive wideband audio and HD VoIP into the mainstream market? How long will it take?
Cisco is leading the charge with High Def Video and High-Def Audio. Although video will continue to be a dominate technology, it really uses up a lot of bandwidth and it is becoming very common place – Skype, Yahoo/MSN/AOL (News - Alert) messenger etc. The drive for more bandwidth is not something that is in the distant future, it’s here and now, and, the need for even more bandwidth should be measured in months, not years. We can use DSL as an example since it is now completely inadequate and the move to the cable modem is giving people more of the speed that they need.
RT: What’s the most innovative product that’s going to hit the market in 2010, from a company other than your own?
Trust me, if I knew, I’d be trying to do it. But I think a Web-based tablet/reader will be a progressive solution coming into the market in 2010.
RT: We entered 2009 in a recession and now we’re seeing signs of the economy picking up. How did the slow economy affect demand for your products and services and what are you anticipating in 2010?
Overall, we’ve been able to navigate through this tough economy pretty well. However, we did experience several months of flat sales this year – even though we’re in growing market. We anticipate 2010 to be much better with a doubling of sales.
RT: President Barack Obama has been in office for nearly a year. What has surprised you, whether a pleasant surprise or disappointment, about his presidency, policies and administration?
Many, but the key is the lack of leadership from the Treasury (terrible dollar policy among other things) and the complete ineptitude of the SBA to provide relief for small business.
RT: If you were president of the United States, what tech-friendly policies would you enact?
This administration is more tech savvy and friendly than most. They are trying to do a lot of interesting things in WDC (energy/electric car/ advanced battery tech….). Given the way government works the only thing that they are not doing, is a lot of what I would support, is the old DARPA type projects – like the one that resulted in the Internet in the first place or the VLSI project that advanced semiconductors or the Next Gen Controller project from SemiTech that advanced the Semi process industry…. So, I would try to get advanced labs like DARPA to fund projects in key technology areas such as advanced Internet security, more AI in medical diagnostic equipment, better satellite communications/bandwidth technology.
RT: What are some of the areas of market growth in the next few years?
We are focused on enterprise collaboration and we believe that it will continue to be a rapid growth market because today’s enterprise environment is very dispersed and operates across multiple locations. The need for virtual and mobile work teams to collaborate and communicate quickly and easily will continue to grow, especially in this current global climate. Also, mobile devices will continue to grow rapidly in features and capabilities.
RT: I understand you are speaking during ITEXPO East 2010 in Miami, to be held Jan. 20 to 22. Talk to us about your session or sessions. Who should attend and why?
Organizations involved in or interested in collaboration to improve organizational functionality/performance while continuing to drive down costs should definitely attend “The Future of Web Conferencing and Collaboration”. This session is not about the old way of doing conferencing, but is focused on the new way of doing Web Conferencing, including the ability to Web Cam while meeting, and the impact of presence, social networking, and even mobile devices on the conferencing area. Web Conferencing is also not just sold as Saas because it can also be purchased as an On-Premise appliance driving even more value and security back to the enterprise.
RT: Please give me one outrageous prediction pertaining to our markets for 2010.
Landline based phone service will fall off a cliff since enterprises as well as individuals will continue to cut the cord and go mobile.
To find out more about Dorie and RHUB Communications, visit the company at ITEXPO East 2010. To be held Jan. 20 to 22 in Miami, ITEXPO (News - Alert) is the world’s premier IP communications event. SPEAKER is speaking during “The Future of Web Conferencing and Collaboration.” Don’t wait. Register now.

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire

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