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Telecommunications service providers are often plagued by the need to continuously deploy new products and services to keep their business running. This often leads to increased expenditures and losses. To help operators reduce operational costs and provide higher levels of customer service, Comverse’s Business Support System (BSS) solution is ideal, states Nucleus Research.

In its recently published report, Nucleus Research conducted an analysis of the benefits available to telecommunications operators when using Comverse’s (News - Alert) product-based BSS solutions. The benefits included lower software acquisition and support costs, lower integration efforts and risks, and greater revenues per user, stated Nucleus. The Comverse ONE Billing and Active Customer Management solution offers full convergence across any network, any service, any content and any payment type by combining sales, marketing, ordering, billing and customer management around a single data model.

Comverse provides value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. The company offers solutions for operators with subscriber bases of all sizes – from tier-1 carriers and operator groups with global reach to emerging greenfield operators and ISPs.

“The Nucleus Research report highlights how Comverse is uniquely qualified to help operators be successful in the converging telecommunications world,” said Gabriel Matsliach, president of global products and operations at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications. “Comverse brings cost savings and operational synergies for greater business agility.”

The Comverse ONE solution enables operators to quickly introduce and monetize new services by centralizing customer information, eliminating integration points, and delivering a single marketing-driven product catalog.

Recently, the company put forth and vouched for some visual voicemail industry specifications for factors such as how messages are configured and retrieved on mobile handsets. These Comverse driven specifications have been adopted by the Open Mobile Terminal Platform (OMTP (News - Alert)), the leading industry group for mobile communications. OMTP is a forum funded by companies from across the mobile phone value chain.