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SmarterTools Inc., a Phoenix, Arizona based provider of IT management software, has released the latest version of its flagship product, SmarterTrack. Its latest version is SmarterTrack 6.x-a customer service software that will bridge the gap between digital and vocal communications with support for VoIP systems, click-to-call functionality, and a newly redesigned interface that helps users find the help desk features they need, when they need them.

Siine, a software developer, has raised £550,000 (approximately $880,000) in seed funding from Atomico Ventures, a venture capital firm founded by Skype founders Niklas Zennström and Janus Friis.

The FCC's actions around the Universal Service Fund and intercarrier compensation are likely to change the communications industry as we know it, as discussed in a TMCnet posting earlier this week. Part of this has to do with interconnected VoIP and ICC. Yesterday, the commission issued a notice of proposed rulemaking that offers some clues about what the FCC is considering - and what kind of industry input it's looking for - in its quest to bring VoIP under the intercarrier compensation umbrella.

A new gadget has arrived on the VoIP scene - the Magic Jack. This beta version is free for first time users for 30-days, time enough to decide whether you want to own it or not. It has been hailed as the Best VoIP Gadget of the year by online reviewers. However, before examining the veracity of the claims, let's see what the Magic Jack actually is. The Magic Jack claims to be a portable and more affordable alternative to mobile phones and can be used anywhere there is an Internet connection.

Vopium, a provider of low-cost mobile calls via Voice over Internet Protocol (VoIP) technology, announced that the new Vopium mobile white label solution allows telecom operators and Internet Service Providers (ISPs) to offer instant messaging (IM) and international VoIP calls at attractive rates.

InVox, a leading provider of ready-to-use voice systems for businesses, unveils Push2Call technology, a pioneering cloud-based voice widget, whereby web visitors from around the world can make calls to businesses absolutely free of cost, thereby making businesses globally competitive by eliminating the need for needless costs and intricate systems in appealing directly to consumers in certain countries.