Concerns over VoIP systems and the improvement of their functionality and capabilities has led to higher quality and lower costs.
According to officials with VoIP software provider Speedflow, the interest in dynamic routing subsystems has also now shifted from a classical approach to one focused on human-factor free decision support.
This, officials claim, helps reduce operational costs by making make 24/7 automated tracking possible along with full automation on decisions and actions.
The company’s Mediacore softswitch and its Guardian subsystem- an automatic alarming service - makes it possible for clients to optimize their routes, improve profitability and customer service without putting strain on the business.
Recently, the Mediacore softswitch and Guardian subsystem were honored with a TMC (News - Alert) Labs Innovation award for the, “unique opportunities, innovative and significant contribution for communication technologies improvement.”
An updated version of Mediacore, company officials said, also adds functionality to Guardian like the ability to extend setting of exceptions, individual settings for TP destination codes, a new simulation engine, decision making engine improvements, and more.
To help ensure that traffic quality and profitability increases occur for clients, company officials also said the offering chooses carriers automatically based the best price and quality and that the Guardian system is constantly monitoring the destination, changes and chooses efficient routes according to specific rules for every customer.
During a recent interview with TMCnet, Vlad Ellis, CEO at Speedflow described their core product, Mediacore, as mirroring the evolution of the VoIP market.
“When the first version was designed, our aim was to extend traffic transit to basic tasks. Today, the product has evolved into a multi-purpose media platform which can process not only voice but video as well.”
“From just a simple transit tool, it has now turned into a tool for unified communications,” Ellis said.
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Speedflow is a Gold sponsor of ITEXPO West 2010. To be held Oct. 4 to 6 in Los Angeles, ITEXPO (News - Alert) is the world’s premier IP communications event. Visit Speedflow in booth #419. Don’t wait. Register now.
Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.
Edited by Stefania Viscusi