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VoIP Software Q&A with Speedflow

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December 03, 2010

VoIP Software Q&A with Speedflow

By Stefania Viscusi, Assignment Desk Editor


VoIP software plays an important role in helping businesses today to achieve efficiency and cut down communications costs.

In a market where competition is fierce and cost savings are critical, VoIP software solutions that deliver on the promise to improve communications capabilities are gaining share in the market.

Speedflow provides VoIP Software solutions for Tier-1 national and global carriers, ISPs, corporate carriers and residential VoIP providers so they can reach more customers and increase profits.

I recently had the chance to catch up with Vlad Ellis, CEO at Speedflow to find out more about Speedflow’s solutions and the benefits VoIP software can provide.

Our full exchange appears below.

SV: Can you talk a little about the ways Speedflow’s products can be used to help businesses optimize the time they can spend working on core business needs?

VE: The main idea behind our products is that, "each and every thing that can be described, can be automated." We carefully study daily routines from a broad range of our customers and partners and convert them into "Best Practice Business Processes" reflected in our software features. This helps to eliminate routine from the work-flow.


Also, reports, traffic analysis, pricelist updates, and customer notifications - you name it, you get it - every basic process runs online and is intuitively simple with our offering. This saves approximately 3 to 4.5 hours a day depending on the size and type of company.

Such an approach leads us and our customers to realize two basic benefits: You have extra time which you can spend either communicating with your customers building stronger relations meaning – more sales, or spend this time to yourself or your family, revitalizing your mind and soul and creating the ability to sell more.
 
SV: What are some of the other key benefits Speedflow’s VoIP software can provide for businesses in today’s highly competitive marketplace?

VE: I believe that a business idea alone is not enough to run a successful business. You also need to perform consistently and make no mistakes. With our VoIP software products we are able to complement strong businesses and even help get startups growing.

SV: How important is it to offer services and solutions that optimize the use of a business users’ time? 

VE: We believe that offering time-saving solutions is not just important, but crucial. Each sale is a project for us and we aim to help increase efficiency of a customer's infrastructure and help them to get a better response rate.

SV: What types of additional services does Speedflow offer to help businesses achieve their goals?

VE: Speedflow offers an impressive range of services starting with basic rental offers going through the migration processes and reaching business process optimization – and, “everything in-between.”

SV: How can limited features and functionality restrict companies from gaining total value out of their VoIP solution?

VE: Solution providers must always oversee market demands so there is never a time when a service required by the customer cannot be delivered. This is not a routine. This is the art of a real entrepreneur.

 

To hear more about Speeflow and VoIP Software, check out the video interview below:

 


Stefania Viscusi is an assignment editor for TMCnet, covering voice and Voice over IP technologies. She also oversees production of TMCnet's e-Newsletters in the areas of Internet telephony and speech technology. To read more of Stefania's articles, please visit her columnist page.

Edited by Stefania Viscusi


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