Whether you’re a telecom or IT manager in a small, medium or large enterprise, 2010 will mean an increase in voice and data traffic. And if you haven’t traded in your old PBX (News
)-based system and legacy equipment for a system that will streamline operations, perhaps this is the year to make a change.
Even so, how does one choose the right VoIP solution in an era that demands a higher level of network sophistication?
TMCnet asked Eric Hyman, director of product management for XO Communications (News
), a provider of voice, data, Internet, VoIP and managed services for businesses and carriers, on the conundrums, about what his company is doing for enterprises in this space.
For smaller companies with five to 200 employees, Hyman recommends XO’s signature IP Flex – an integrated access product designed for companies that want to improve voice and data communications over a single location.
IP Flex is a converged Voice over IP solution offering voice and data service with unparalleled simplicity, flexibility and value through the XO nationwide IP network. The bundle contains a complete package of communications services, including local and long distance voice, Internet access, web hosting, the XO Anywhere Package for unified communications, and business continuity features such as automatic call routing.
But let’s say your company employs 15 or more -- in multiple locations. XO offers its IP Flex with VPN for multi-location customers who want to build a private data network, for example, a restaurant or catering service that wants an auto attendant in English or Spanish.
“Both offer customers a simple pricing solution, that’s as easy as one, two three,” Hyman told TMCnet. “The customer pays for one the port, two the long distance package, and three, any additional features.”
Launched in December 2009, XO Enterprise SIP is targeted to businesses that desire a centralized call routing solution while pushing the feature functionality of the IP PBX to the branch locations via a private data network.
“This solution greatly simplifies network management and reduces equipment and local voice trunk costs,” Hyman told TMCnet CEO Rich Tehrani (News
Marisa Torrieri is a TMCnet Web editor, covering IP hardware and mobility, including IP phones, smartphones, fixed-mobile convergence and satellite technology. She also compiles and regularly contributes to TMCnet's gadgets and satellite e-Newsletters. To read more of Marisa's articles, please visit her columnist page.
Edited by Marisa Torrieri