The Renaissance Charlotte Suites Hotel recently announced the installation of a new high speed wireless network to further enhance its business and leisure services offerings for guests at the hotel. The hotel is considered to be among the leading premier hotels in Charlotte, NC.
The upgrading of the network, which has been planned for June of 2012, will allow guests to benefit from faster connectivity and speeds as well as an enhanced level of connectivity and stability. The hotel, which is a popular meeting venue, has planned the installation of new high speed wireless internet within its lobby area as well as within the common areas, effectively building on its goal to offer best-in-class facilities for the hotel’s business and leisure guests.
Renaissance Charlotte Suites Hotel is managed by John Q. Hammons Hotels & Resorts (JQH) which is the largest privately owned hotel management company in the country. Renaissance Charlotte Suites has contracted XETA Hospitality, network support service vendor of JQH, to carry out the technology upgrades at its location.
In a release, Kathleen Erickson, Information Technology Business Director for JQH, said that, "Continuously working with our service vendors to educate our associates on new technologies and support services that impact our guests is imperative to our continued success. Innovation will change the way that we all operate. Implementing strategies to remain one step ahead provides JQH a continued advantage over the competition."
Erickson is the guiding force behind the company-wide Internet strategy and technology enhancement plan which has been formulated to address the expanding connectivity needs of the hotel’s guests. She collaborates with major hotel brands to ensure plans are formulated and implemented based on the client’s requirements.
The Renaissance Charlotte Suites, which is located within the Charlotte Airport area, prides itself on providing customers with a venue for world-class sporting events and cultural arts, as well as high-end entertainment, shopping and fine dining facilities. Rooms at the hotel feature two 37-inch flat screen TVs with a variety of movie channels and pay-per-view movie options, and incorporate a Plug-In technology.
Edited by Brooke Neuman