There has been an explosion in the need for real-time data by emergency responders and also a corresponding increase in the number of data-intensive applications being developed. However, the majority of Adams County in Colorado is rural and previously had no access to broadband, which presented a problem.
To set that right, the Adams County Communication Center (ADCOM911), the public safety agency, responsible for more than 400,000 residents, needed a microwave solution that could carry both TDM and IP traffic and Exalt (News - Alert) Communications fit the bill, according to company officials.
"ADCOM911 is providing a valuable roadmap that can help guide other emergency communications organizations as they develop advanced wireless networks," said Pamela Valentine, vice president of outbound and channel marketing at Exalt.
Exalt Communications was chosen on the basis of being recommended by ADCOM911's primary vendor, Raytheon (News - Alert), as it provides LTE microwave backhaul systems and has a reputation for overcoming network bottlenecks associated with TDM-IP based migrating networks.
ADCOM911 claims that Exalt has allowed the public safety agency to quickly, cost-effectively, and securely extend coverage area while supporting critical applications in its native network formats.
"LTE (News - Alert) gives Adams County the core infrastructure needed going forward," said TJ Kennedy, director of public safety and security for Raytheon's Network Centric Systems business, adding "We are committed to providing a solution that meets both the current and future needs of first responders."
ADCOM911 provides voice, data, and dispatch services to first-responders at four law enforcement agencies and nine fire/EMS agencies and its network infrastructure consists of a mix of legacy TDM and advanced IP technologies, with land mobile radio using TDMA.
By selecting Exalt, ADCO911's hybrid architecture will be adequately supported by Exalt all-outdoor ExploreAir 11 GHz systems and Exalt microwave backhaul systems to backhaul real-time data related to better serve residents of Adams County.
ADCOM 911, Adams County Communications Center, has invested in ContactPoint software to improve training and quality assurance as it recognizes the importance of having qualified and properly trained dispatchers on the front lines handling calls.
Edited by Brooke Neuman