Two new versions of Repartee, LX 11.3 and LXi 11.3,
have been introduced by Applied Voice & Speech Technologies, Inc.
Hospitality, voicemail, call processing, automated attendant, unified messaging, personal call control and fax applications on a Linux-based platform are offered by the new versions.
Repartee, designed for small and mid-size businesses, cost-effectively manages voice communications, improves customer service and increases productivity.
AVST's (
News -
Alert) offering for the hospitality market is bolstered by the new release. Also, more than 60 property management system integrations, including the company's first IP integration with Micros Fidelio, one of the industry's most popular property management systems are featured by the new release.
The Active Voice product lines including the Repartee family were acquired by AVST in April.
The release of Repartee LX 11.3 and LXi 11.3 marks the first new product release since the acquisition was announced and underscores AVST's commitment to Active Voice customers and channel partners for ongoing support and development of the Active Voice product line.
For over 15 years Repartee has been serving the hospitality industry with a communications solution that facilitates a better hotel experience for guests, while keeping staff connected. According to Tom Minifie (
News -
Alert), AVST Chief Technology Officer, 'Repartee is well-known in the hospitality industry with a base of the world's most prestigious hotels that rely on it as an integral part of their communications infrastructure. This new version has features that come requested directly from our customers and includes a critical integration that will make hotel communications even more efficient and effective.'
All of the most critical communications features for hotel administration and guest communications are offered by Repartee. Guest features include unlimited voicemail messages with message retrieval, automatic check-in/check-out, personalized greetings and wake-up call functionality.
Some of the administration features include broadcast messaging to all hotel guests, custom distribution lists, wake-up call reporting, attendant administration interface and more.
In the next 30 days through AVST's established reseller channels, Repartee LX 11.3 and Repartee LXi 11.3 are scheduled for general availability.
In related news,
Applied Voice & Speech Technologies has announced the general availability of CallXpress 8.1 around the world. By combining survivability, high availability and remote disaster recovery into the platform, this latest version of CallXpress ensures enterprise resiliency and sets a new standard in reliability.
Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Marisa Torrieri